Sr Configuration Management Specialist

Metra•Chicago, IL

6d•Onsite

About The Position

The Sr. Configuration Management Specialist is responsible for the implementation and administration of the product lifecycle management (PLM) system. This role facilitates configuration, change, release, and program management, ensuring the PLM system is maintained and supported as the standard, fully utilized system of record. The Engineering Department, responsible for building and maintaining Metra’s fixed assets, is divided into Capital Projects and Communications and Maintenance. This position reports to the Manager, PTC Configuration Management.

Requirements

Bachelor's degree in computer science or a science, technology, engineering, and mathematics (STEM)-related field OR in lieu of the specified degree, any combination of education and experience may be substituted that equals four (4) years in engineering or information technology (IT) system support.
Five (5) years of experience in configuration or systems administration that includes installation, setup, and maintenance of automated configuration management systems.
Considerable knowledge of configuration management tools, concepts, principles, and techniques for a wide range of configuration-controlled items.
Considerable knowledge of configuration planning and controls.
Knowledge of contract requirements, specifications, and deliverables associated with configuration management processes.
Proficient in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Access) or similar productivity systems.
Proficient in Bentley ProjectWise, AssetWise or similar PLM systems.
Strong written and verbal communication and interpersonal skills to manage projects, interact with stakeholders, and facilitate meetings.
Strong organization, analytical, and problem-solving skills with attention to details.
Ability to work in a fast-paced environment.
Ability to work independently and on a team.
Ability to keep abreast of new technologies.
Must be willing to travel within Metra’s 6-county region.
Must be available to work flexible hours in the early morning, late afternoon, evenings, or weekends.

Nice To Haves

Experience with PLM systems.

Responsibilities

Provide maintenance and support for the department's PLM system and related configuration management (CM) activities.
Collaborate with stakeholders in other departments and vendors on various automated system changes including positive train control (PTC).
Develop and implement processes and workflows.
Establish and maintain functional and allocated system baselines for hardware and software.
Generate operational and status reports.
Review, coordinate, and manage system upgrades, configurations, and changes.
Determine any system impact.
Ensure consistent adherence to defined, standardized steps, policies, and workflows.
Serve as the PLM system administrator and subject matter expert and vendor liaison for user and administration issues.
Ensure system changes or deviations are reviewed, analyzed, recorded and documented appropriately.
Monitor and track system updates to identify and resolve defects or deficiencies.
Verify or recommend changes.
Coordinate team’s day-to-day activities, assign tasks/projects and monitor performance, and provide guidance and training (not a supervisor).
Promote safe work practices and maintain and foster a safe work environment.
Perform other related duties as assigned to meet the ongoing needs of the organization.