Sr. Compliance Analyst

JLL•Charlotte, NC

6d•$70,000 - $85,000•Remote

About The Position

The Senior Compliance Analyst position will be a key member of the Compliance Team within the accounts Center of Excellence. The focus will be to ensure compliance and execution with regard to JLL and client requirements. This role provides hands‑on delivery of performance management reporting, HSSE reporting requirements and auditing. Your day will be focused on three key areas: performance management reporting, HSSE requirements and reporting and auditing.

Requirements

Bachelor’s degree in accounting or business
3+ years of HSSE experience
3+ years in auditing and reporting
3+ years in performance management
Knowledge and understanding of relevant standards, legislation, codes of practice, guidance and operating procedures.
Strong presentation and communication skills
Strong organizational skills, information management proficiency and collaborative management style are needed.
Evidence of strong interpersonal skills in order to establish credibility with colleagues and clients.
Ability to work through and identify the root cause of any problem.
Excellent verbal and written communication skills.
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Provide technical reporting and support on HSSE regulatory compliance issues.
Manage trend analysis to adjust management systems as necessary.
Provide JLL Team and Client Team with key performance and risk indicators.
Participate with operating sites as needed to lead or support the reporting requirements as provided by the client contract.
Support environmental compliance efforts as specified in the JLL/client Master Service Agreement (MSA)/Statement of Work (SOW).
Perform complex audits for account compliance and risk management.
Ensure all facilities operations meet local, state, national and client-specific requirements; maintain compliance documentation and proactively address regulatory gaps.
Develop and maintain governance structures: standardized methodologies, operating procedures, playbooks, templates, and reporting mechanisms.
Define and monitor KPIs, SLAs, and operational metrics (procurement performance, savings realization, supplier performance, process efficiency, stakeholder satisfaction).
Ensure alignment with account-level strategy, business priorities, and JLL enterprise standards.
Maintain centralized tracking systems and dashboards for all initiatives.
Partner with stakeholders to define project scope, objectives, timelines, deliverables, and success criteria.
Drive systematic improvement through lessons learned, post-implementation reviews, root cause analysis, and best practice dissemination.
Identify and implement process streamlining opportunities to eliminate redundancies and enhance efficiency.
Develop and maintain reporting and auditing systems.
Maintain and audit data records for accuracy and compliance.
Captures step-by-step digital data records for safety inspections (OSHA, ISO).
Creates legally defensible audit logs for regulatory inspections.
Enforces the client’s purchasing policies, "Not-To-Exceed" (NTE) thresholds and auto-validates invoices.
Eliminates billing errors, curbs rogue spending, and automates invoice reconciliation.
Develop executive-level dashboards, scorecards, and reports on performance, portfolio health, financial impact, operational risks, and improvement initiatives as supported in the clients SOW’s and IFSM manual.
Serve as liaison between operations and other account operational and facilities management service lines.
Ensure compliance with JLL and client policies, contracting requirements, regulatory obligations, and audit standards.
Foster culture of accountability, collaboration, innovation, continuous learning, and performance excellence.