Sr. Community Manager
About The Position
Taekus is a premium financial services company built for the affluent traveler. We offer core banking products (checking accounts, debit and credit cards) alongside a proprietary award travel booking engine that automates the search and booking of award flights with partner airlines using Taekus points. We've been operating for 6 years as a lean, profitable team of 25. We process $4B+ in yearly transactions, generate $120M+ in annual revenue, and growing 2-3x yearly. We're ready to scale, and design is at the center of that. The Role We're looking for a Sr. Community Manager to build and lead an engaged community of creators, influencers, and brand ambassadors around Taekus. This isn't a content-calendar or social-scheduling role. It's about people. You'll recruit the right voices, cultivate real relationships, and turn an audience into a community that shows up, participates, and advocates. You know how modern communities actually grow, and you understand how creators and affiliate partnerships create value on both sides.
Requirements
- 3 to 5 years building and managing engaged online communities.
- A social and digital background, with real instinct for how communities grow and stay active. This is cultivation, not content calendars.
- Understanding of social affiliate and creator marketing: how partnerships get structured, tracked, and turned into growth.
- Fluent in all things social and travel with deep understanding of points bookings.
- Entrepreneurial, and comfortable building something from the ground up.
Nice To Haves
- An existing network of creators, influencers, or community leaders across travel, lifestyle, finance, or rewards.
- Experience creating content for social media, podcasts, newsletters, YouTube, or other community-driven channels.
- Experience organizing meetups, dinners, events, or conferences.
- A personal following or reputation in the travel, points, or creator space.
- Experience with financial services, fintech, travel, loyalty, or hospitality brands.
Responsibilities
- Recruit and grow the community. Bring in creators, influencers, and brand ambassadors across travel, premium lifestyle, and rewards.
- Cultivate and manage relationships over time. Keep members engaged, valued, and active.
- Build and run the ambassador and affiliate program. Structure partnerships that create value for both the creator and Taekus.
- Create programming and experiences. From dinners and meetups to AMAs, member spotlights, and Taekus-branded events, online and offline.
- Stay close to the ecosystem. Track trends, creators, and conversations across travel and rewards, and bring insights back to Marketing, Product, and Leadership.
- Help shape our voice in the community. Keep it authentic, credible, and true to an understated, access-first brand.
Benefits
- Real ownership over community building, not just execution.
- Profitable and growing with no runway anxiety.
- Remote-first; hubs in Chicago and the Bay Area.
- A team of travelers who actually use the product.
- Company offsites twice a year.
- Competitive compensation + benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
