Remote Sr. Communications Specialist (VA ESOM)

Kentro • Remote,

2d • $135,000 - $150,000 • Remote

About The Position

Kentro is seeking a Sr. Communications Specialist to support the Department of Veterans Affairs ESOM program. We’re looking for a creative, flexible, and experienced Senior Communications Specialist to join our team. This dynamic role is responsible for supporting and managing communications initiatives for a large, technical, federal contract. The Sr. Communications Specialist will work closely with the Program’s Communications Lead to support critical aspects of a comprehensive communication plan targeting internal and external audiences and stakeholders. This position requires a strong writer with a knack for clear, compelling storytelling and an eye for clean, impactful design. Significant stakeholder engagement and cross-functional collaboration are key. This position requires the ability to quickly assess and translate technical information into easy-to-understand narratives and messaging. This role is ideal for a professional with a breadth of communications acumen with an emphasis on internal communications within large government programs. You’ll support a range of communications initiatives across the Program, helping to ensure our messaging is consistent, engaging, and aligned with our strategic goals.

Requirements

• Bachelor’s degree
• At least 10+ years of relevant experience in communications or public relations
• Federal Contracting experience (experience working on/with large federal programs is a plus)
• A broad range of general communications experience
• Strong writing skills are a must (non-AI-generated)
• Ability to translate complex technical information into accessible, mission aligned materials for both customer-facing and internal audiences
• Manage multiple projects simultaneously, ensuring timely delivery, quality control, and strategic alignment
• Experience tracking commitments, staffing actions, risks, dependencies, and deadlines
• Strong communication, follow-up, documentation, and stakeholder management skills
• Proficiency with Microsoft Office 365 tools, (PowerPoint, Teams, SharePoint, Word, Excel) and related collaboration tools
• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Nice To Haves

• Knowledge of/working on large federal programs
• Experience with the VA (either as an employee/contractor, or as a client) is a plus
• SharePoint experience is highly favored
• Proficiency using Jira
• APR certification or PRSA membership is a plus

Responsibilities

• Develop and refine clear, compelling, and organic written content for a variety of audiences – including senior leaders, employees, internal program teams, and government clients – using a variety of channels.
• Develop clear, concise, and engaging written content for internal and external audiences, including announcements, newsletters, emails, talking points, and executive messaging.
• Create and conceptualize high quality visual materials, including slick sheets, presentations, one-pagers, infographics, case studies, briefings, capability overviews, and other collateral that effectively communicate program value, technical competencies, and mission impact.
• Develop narratives that best communicate value delivery to the client and align across internal audiences.
• Create and draft briefs, articles, talking points, etc., for internal and external audiences that emphasize value and growth messaging.
• Lead internal communications efforts for large program teams, including message development, employee announcements, program updates, leadership communications, and organization-wide communications.
• Design and drive internal communications initiatives that strengthen team cohesion, employee understanding, engagement, and alignment with organizational priorities.
• Lead a variety of internal communications efforts, including the production of a monthly newsletter, virtual all-hands events, and more.
• Identify challenges to effective team communication flows and implement strategies to mitigate them in an effort to support operations.
• Lead the creation of new channels, innovations, and strategies to enhance employee communications.
• Support the development of an internal SharePoint designed to support Program communications.
• Maintain team distribution lists and serve as the primary contact for the communications team inbox.
• Collaborate with leaders and cross-functional teams - including technical staff (program managers, engineers, analysts), business operations, human resources, and others - to gather insights; develop, shape, and execute communication strategies; ensure consistent messaging across channels; and provide communications guidance.
• Maintain and advance brand standards, voice, and visual identity across a variety of written and visual materials.
• Ensure adherence to brand standards across the Program.
• Support business growth activities by assisting with fact-finding, narrative development, and the production of communications collateral.
• Identify ways to use technology and automation to improve processes, workflows, and/or output.
• Assist with, or serve as the lead for, other communications tasks, projects, and initiatives, and special projects, as needed.

Benefits

• paid time off
• healthcare benefits
• supplemental benefits
• 401k including an employer match
• discount perks
• rewards
• education reimbursement for certifications, degrees, or professional development
• funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations
• charity galas/events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior