Sr. Communications Specialist

OpenGov•San Francisco, CA

4d•Onsite

About The Position

OpenGov is seeking a Senior Communications Specialist to manage internal communications and external presence across owned channels. This role is crucial for ensuring clarity, consistency, and understandability in all company messaging, both internally and externally. The specialist will translate company priorities, product updates, and customer impact into accessible messaging for employees and engaging content for channels like Slack, LinkedIn, and the careers site. This is a self-directed, hands-on position requiring independent decision-making and consistent delivery of high-quality communication across multiple platforms.

Requirements

5+ years of experience in corporate communications, internal communications, employer brand, or social/content roles
Strong writing skills with the ability to simplify complex topics
Experience owning internal communication channels (Slack, email, company updates)
Experience owning or contributing to social media presence, especially LinkedIn
Proven ability to operate independently and make decisions in ambiguous environments
Experience working cross-functionally with Marketing, People, and leadership teams
Comfortable using AI tools to increase speed and scale of content creation
Interest in mission-driven work and improving outcomes for communities through technology

Responsibilities

Write and manage company-wide communications (Slack, email, announcements, leadership updates)
Establish and run a clear, consistent cadence for internal communication
Partner with leadership team to communicate priorities and key updates
Ensure employees understand what’s happening across the company and why it matters
Ensure candidates understand what OpenGov does, why it matters, and what it’s like to work here
Own and improve the careers site and candidate-facing messaging
Develop employee stories that reflect real work, real impact, and real teams
Partner with the People team to support priority hiring needs with clear messaging
Run OpenGov’s corporate social channels
Build a consistent, high-quality presence that reflects company priorities, culture, and momentum
Support leaders and employees in showing up on social in a way that is aligned and authentic
Turn company moments (product launches, customer wins, events) into clear, simple posts
Produce content across internal and external channels on a weekly cadence
Turn complex ideas into clear, concise messaging
Use AI tools to draft, iterate, and scale content efficiently
Respond quickly to company and market moments when needed
Track engagement across internal communications, social channels, and employer brand efforts
Use data and feedback to improve clarity, consistency, and reach over time