Sr. Commercial Training Manager, RARE

Chiesi Group•Boston, MA

2d•Hybrid

About The Position

This leadership position is responsible for ensuring that Chiesi’s employees are equipped with the skills, knowledge, and competencies needed to drive business success and foster a culture of continuous improvement. Reporting to the Head of Sales Operations, the Senior Training Manager will collaborate with cross-functional teams to identify training needs, design impactful programs, and measure their effectiveness.

Requirements

8+ years in life sciences, including field sales experience.
6+ years in pharmaceutical, biotech, or medical device training.
Proven track record of designing and delivering successful training programs at scale.
Exceptional communication, presentation, and interpersonal abilities.
Proficiency in learning management systems (LMS), e-learning tools, and analytics.
Proficiency in Microsoft Office Suite, Veeva Promomats and Adobe tools.
Ability to manage multiple projects, prioritize tasks, and meet deadlines.

Responsibilities

Develop and execute a comprehensive training strategy aligned with Chiesi’s business goals and values.
Lead the creation of annual training plans and budgets.
Establish and maintain relationships with external training providers and industry experts.
Design, implement, and evaluate training programs for all levels of employees, including onboarding, compliance, technical, and leadership development.
Utilize a variety of instructional methods (in-person, virtual, blended learning) to maximize engagement and effectiveness.
Oversee the development of training materials, e-learning modules, and assessments.
Conduct comprehensive training needs analyses using data, feedback, and business insights.
Work closely with the Regional/National Sales Directors to identify skill gaps and prioritize training initiatives.
Establish metrics to evaluate the effectiveness and ROI of training programs.
Report on training outcomes and recommend improvements based on data-driven insights.
Ensure all training programs meet regulatory, legal, and company standards.
Maintain accurate records and documentation for audits and internal reviews.