Sr. Commercial Effectiveness Manager

Neurocrine Biosciences • US CA Home Office, CA

14d • $158,100 - $216,000

About The Position

Serves as the dedicated Commercial Effectiveness business partner for an assigned sales organization, supporting a specific franchise, sales team, and geographic area. Responsible for driving field execution excellence, operational effectiveness, analytics adoption, and capability development within their aligned field organization. Working closely with Executive Sales Directors (ESDs), Regional Sales Managers (RSMs), and field personnel, translates enterprise strategies, tools, and analytics into actionable insights and operational plans that improve business performance. Serves as the primary point of contact for Commercial Effectiveness support within their assigned geography, ensuring field teams have the tools, training, reporting, and operational guidance necessary to execute consistently and effectively.

Requirements

• BS/BA in Business or related field required AND 8+ years of experience in biotech/pharmaceutical sales, sales operations, training, managed care or other operational excellence position equivalent required. OR Master's degree in Business or related field AND 6 years of similar experience as noted above
• Recognized internal thought leader with strong commercial and business expertise
• Demonstrated ability to develop strategic direction and translate into operational execution
• Applies advanced analytical thinking to solve critical cross-functional issues
• Strong influencing capability with senior leaders across functions.
• Ability to operate effectively in ambiguous, fast-paced environments
• Exemplifies Neurocrine’s core values of passion, integrity, collaboration, innovation, and tenacity
• Applies in-depth understanding and may guide others on how own discipline integrates within the department as well as impact to other departments and understands contribution to Neurocrine's achievement of business objectives
• Strong leadership skills, proven ability to develop strategic direction, translate to tactical plans and hiring/coaching/development of key talent
• Demonstrate ability to work autonomously in ambiguous situations and make appropriate, effective decisions in a fast-paced environment
• Proven ability to take an independent stance when interfacing with cross-functional stakeholders.
• Demonstrated focus on being able to translate data and metrics into value-add business insight

Responsibilities

• Serve as the primary Commercial Effectiveness partner to field leadership, providing strategic consultation and operational guidance to drive execution of commercial priorities
• Influence business performance by aligning field execution, operational standards, and Commercial Effectiveness initiatives across assigned geographies
• Build strong partnerships with field leaders to identify opportunities, address challenges, and support achievement of business objectives
• Translate analytics and business data into actionable insights and recommendations that improve field execution and business performance
• Identify performance trends, execution gaps, and growth opportunities through reporting, analytics, and business reviews
• Drive adoption and effective use of dashboards, reporting, and analytical tools to support data-driven decision making
• Lead adoption of Commercial Effectiveness tools, processes, and field effectiveness initiatives, including targeting, territory management, CRM capabilities, and operational programs
• Provide training, coaching, onboarding, and best-practice sharing to strengthen field capabilities, execution excellence, and productivity
• Assess field execution and gather stakeholder feedback to continuously improve tools, processes, training, and operational effectiveness
• Oversight of Field Ops super users (SOSLs: Sales Ops System Leads) within their aligned field organization to drive change management, adoption, training and gather Field Ops tools feedback
• Partner with cross-functional stakeholders to implement solutions that support field business needs, launch readiness, and strategic commercial initiatives
• Represent the voice of the field by communicating insights, opportunities, challenges, and recommendations to Commercial Effectiveness leadership and key stakeholders
• Provide regular updates on business performance, operational priorities, and field needs to support organizational decision-making
• Other duties as assigned

Benefits

• retirement savings plan (with company match)
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior