Sr. Collaboration Business Lead - M365 (Copilot and Viva)

Truist Bank•Atlanta, GA

8d•Onsite

About The Position

The business lead will drive the adoption and cultural integration of Microsoft 365 Copilot and Viva across the enterprise. This role will lead change strategy, stakeholder engagement, communications, and training initiatives to ensure successful transformation outcomes. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Requirements

Bachelor's degree in Business or an Information Technology field or equivalent education or related training
Eight years of advanced experience managing in an Information Technology environment
Eight years of experience implementing and supporting large scale client server solutions
Excellent written and verbal communication skills
Demonstrated proficiency in learning and applying technical concepts
Ability to successfully interact with senior management across all lines of business and negotiate complex technical issues
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel, occasionally overnight

Nice To Haves

Experience with M365 platform (Teams, Viva, Power Platform)
Strong AI thought leadership
Excellent Communication skills
Experience leading training on products and services

Responsibilities

Develop and execute a comprehensive change management strategy prioritized around the teammate experience.
Partner with key stakeholders to establish/refine governance as well as align messaging and training for various M365 production adoption strategies.
Lead stakeholder analysis, readiness assessments, and resistance management.
Design and deliver enablement materials, including training, FAQs, and success stories with a focus on driving M365 product adoption (priority focus on AI).
Measure adoption metrics and adjust strategies based on feedback and performance.
Facilitate focus groups, feedback sessions, and executive briefings.
Analyze and interpret usage data to produce reporting for key business decisions.