Sr Client Server Specialist - Florida

DFCU Financial•Tampa, FL

12d•Hybrid

About The Position

We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support.

Requirements

Willingness and ability to travel to the all branches in the Florida market.
Associate degree in related field, or equivalent education and/or work experience.
Two years’ experience with current Windows operating systems.
Two years’ PC related experience, repairing and diagnosing software and hardware.
Troubleshooting and analytical skills.
Experience writing process and procedural documentation.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Proficient in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Able to initiate and embrace change.
Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
Occasional travel for training, conferences, and disaster recovery and/or offsite equipment support.
On call support 7x24 30-minute response, as required.
Extended hours and/or alternate schedules, as required.
Extended duration of computer terminal usage.

Nice To Haves

Experience using software distribution applications preferred.

Responsibilities

Configure and implement personal computers and mobile devices.
Application server administration for enterprise systems, including upgrades, patches, and client configuration.
Build application packages using required packaging tools, ensuring proper version control and testing.
Installation and support of software applications.
Assist with software testing and coordinate software distributions.
Investigate and resolve support requests.
Adhere to established security policies and procedures.
Work on special projects, as required.
User account management, including active directory, user, and file access.
Write technical processes and procedural documentation.
Interface with and support vendor relationships.

Benefits

Potential for a hybrid work schedule
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Employee bonus program
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Adoption assistance for qualified expenses maximum $10,000 per child
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short & long term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Employee loan discounts (closed-end loans)
Service / anniversary awards
Employee discounts for company logo wear
Employee referral payouts for recruiting your friends and family
Paid lunch time
Tuition reimbursement / Education assistance
Ongoing training opportunities
Leadership development program
Paid time off
Paid holidays (13 per year)
Flexible scheduling for students