Sr. Client Development Executive – Coverage & Continuity
About The Position
Experian Employer Services is seeking a highly agile and strategic Client Development Executive – Coverage & Continuity to support our Client Development organization during periods of transition, vacancy, or planned/unplanned leave. This role serves as a critical continuity engine, ensuring uninterrupted client engagement, renewal execution, and pipeline progression across assigned accounts. The ideal candidate thrives in dynamic environments, quickly establishes credibility, and delivers consistent outcomes without owning a permanent book of business. This position reports to the VP, Client Development and operates within the same performance expectations across growth and retention goals.
Requirements
- Deep understanding of Employer Services solutions and renewal lifecycle management
- Proven track record of driving retention and expansion in complex client environments
- Ability to step into ambiguous situations and quickly create structure and momentum
- Strong cross-functional influence and partnership mindset
- Executive presence with both clients and internal leadership
- Strong organizational skills with the ability to manage multiple portfolios simultaneously
- Confident operating in a fluid, high-accountability environment without a fixed book of business
- Ability to travel, when needed or necessary
Responsibilities
- Provide interim support of client portfolios during coverage gaps; Ensure responsiveness and engagement; Maintain structured communication cadence with team leadership
- Align with Client Development leadership on coverage prioritization; Provide structured transition summaries and handoff documentation; Identify recurring coverage gaps or systemic risks and provide feedback
- Execute established renewal motions and identify risk or growth opportunities early; Partner cross-functionally to ensure delivery continuity and issue resolution
- Advance identified and prioritized active opportunities; Maintain accurate CRM documentation, forecasting, and pipeline hygiene; Collaborate with internal partners to progress deals
- Deliver high-quality, consistent client experience aligned with Experian standards; Communicate transparently with clients while maintaining confidence and continuity
Benefits
- Great compensation package and bonus plan
- Full medical, dental, vision, and matching 401K
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- DEI initiatives
- Work/life balance support
- Development opportunities
- Authenticity focus
- Collaboration focus
- Wellness programs
- Reward and recognition programs
- Volunteering opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
