Sr. Claims Examiner

Richmond National•Glen Allen, VA
•$100,000 - $120,000•Onsite

About The Position

Richmond National is seeking a Sr. Claims Examiner to join its Claims team. The role investigates, evaluates, and settles complex commercial casualty claims, including reviewing and analyzing coverage, liability, and damages. The position is on-site in Glen Allen, Virginia. Strong letter-writing skills are essential.

Requirements

  • Bachelor’s degree or an equivalent combination of education and relevant experience.
  • At least 6 years of experience in commercial casualty claims adjusting.
  • Excellent written and verbal communication skills, including letter-writing ability.
  • Strong knowledge of commercial liability insurance policies, coverage analysis, and claims-handling procedures.
  • Excellent communication, negotiation, and analytical skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Experience with any or all of the following: General Liability (GL), Commercial General Liability (CGL), Construction Defect, Premises Liability, Products Liability, or Bodily Injury claims.
  • Excess & Surplus (E&S) lines experience is strongly preferred.

Responsibilities

  • Review and analyze coverage, liability, and damages for complex casualty claims.
  • Write coverage and liability position letters.
  • Conduct interviews with claimants, witnesses, and other parties involved in claims.
  • Hire and manage outside vendors, including independent adjusters, defense counsel, and other experts, as needed.
  • Prepare detailed claim reports for upper management, as needed.
  • Negotiate settlements with claimants and attorneys.
  • Maintain accurate notes, records, and files.

Benefits

  • Medical, dental, and vision insurance plans.
  • FSA/HSA plans available.
  • Basic life, AD&D, short-term disability, and long-term disability coverage.
  • 401(k) with company match of up to 6%.
  • Flexible PTO plan.
  • 11 paid company-wide holidays.
  • Birthday off.
  • Eligible to participate in the annual bonus program.
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