Sr. Claims Counsel

Berkley•Minneapolis, MN

1d•$160,000 - $190,000

About The Position

The Sr. Claims Counsel delivers superior claim results by applying best practices to high-exposure and complex claims, including professional liability, sexual abuse, and high-exposure personal injury claims. The role exercises significant judgment while working collaboratively with a team focused on problem-solving. It also supports client relationships, underwriting and actuarial activities, continuous improvement, marketing, and the development of claims associates and specialists. Travel may be up to 25%.

Requirements

15 years of related claims-handling experience.
Advanced knowledge of legal terminology and concepts.
In-depth understanding of industry best practices for adjudicating claims.
Proficiency in insurance contract interpretation and coverage issues.
Proficiency with Microsoft Office applications.
Bachelor’s degree from a four-year college or university.
J.D. required.

Nice To Haves

Experience servicing professional liability and high-exposure bodily injury lawsuits.

Responsibilities

Investigate assigned claims using defined best practices.
Develop information about reported claims, including case facts, injury nature and extent, standard of care and causation defenses, venue-specific factors, and other claim-severity considerations.
Evaluate investigation information and estimate damage ranges to promptly identify potential excess exposure.
Apply ongoing triage rules to determine appropriate severity and assignment levels.
Directly manage and actively intervene in the most technically complex and highest-severity claims in company inventory.
Recognize and evaluate claim exposures in a timely manner and establish accurate case reserves.
Execute claim adjudication strategies and tactics to achieve optimal outcomes on exposures within and above account retentions.
Cultivate business relationships with key personnel at current accounts, the brokerage community, and law firms across the country.
Maintain effective working relationships with Underwriting, Risk Management, and Actuarial partners.
Help develop and modify claim management practices, policies, and procedures to support continuous improvement.
Assist Underwriting and Actuarial with risk selection and pricing accuracy through claim due diligence for new and renewal business.
Use customer service skills with client contacts to advance business opportunities.
Identify service needs involving claims, risk management, and data-mining strategy.
Understand renewal strategy and discuss client needs beyond the immediate claim transaction, including needs not initially recognized by decision makers.
Communicate effectively with team members.
Develop or assist with developing claims marketing content and use that content for marketing purposes.
Mentor claims associates and claims specialists and provide technical advice.
Work with other departments on special projects or assignments.
Maintain all state licensing requirements.
Perform other functions as assigned.