Sr. Claims Analyst

Lumeris•St. Louis, MO

1d•$54,800 - $73,250•Onsite

About The Position

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time. Position Summary: Serves as a senior resource on a team responsible for researching, processing, and resolving issues with complex claims. These claims are both paper and electronic and follow CMS guidance. Applies specific and market focused processes to provide high-level service support to clients, including occasionally making outbound calls and attending meetings as needed. Serves as a SME for claim operations. Ability and skill to work with limited guidance/supervision. Ability to follow written desk procedures. Identifies and closes gaps in claims and/or system handling.

Requirements

High school diploma, (GED) or equivalent
3+ years of experience in a related role or the knowledge, skills, and abilities to succeed in the role
Advanced knowledge of Facets claims processing and adjustment handling
Advanced knowledge of Medicare/MAO claims processing experience
Advanced knowledge of departmental workflows, processes, and procedures
Highly skilled at researching and understanding complex information, such as government regulations, contracts, etc.
Ability to solve complex or ambiguous problems
Excellent attention to detail
Ability to work in a fast-paced environment with multiple high priorities
Flexibility and adaptability to frequently changing guidelines and processes
Good working knowledge and ability to maintain knowledge of Federal, State, and local healthcare regulations
Strong collaboration skills and effective communication skills, both written and verbal
Proficiency with business applications like Microsoft Office Suite
Demonstrated experience working with 10-key and excellent keyboarding skills
Sense of urgency with the ability to move from task to task effectively
Basic experience in educating peers on department processes and procedures

Nice To Haves

Bachelor's degree
CMS Audit experience

Responsibilities

Processes claims and resolves issues for at all levels of complexity.
Handles complex situations and acts with urgency when necessary.
Prioritizes project work based on timeliness requirements.
Works together across many departments to resolve complex claim inquiries and research issues.
Performs adjustments and handles correspondence regarding claims.
Works complicated reports, which involve critical resolutions on adjustments, overrides of copayments, coinsurance, correct pricing, provider selection, maximum out of pocket, etc.
Participates in meetings with clients, vendors and internal departments related to Claims activities and acts as a client and claims SME.
Makes outbound calls to any source needed to resolve open issues, such as members, providers, hospitals, or vendors.
Serves as a resolution escalation point for peers. Coaches, mentors, and support junior team members.
Leads payment integrity initiatives, from vendor interface to adjustments of findings and reporting.