Sr. Claims Analyst

Berkley•Hamilton Square, NJ
•Hybrid

About The Position

Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is our nimble approach to risk – our ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company. Our parent company, W. R. Berkley Corporation, is one of the largest and best managed property/casualty insurers in the United States. This position can either be fully remote (if not within commutable distance to the office) or based in one of our offices: Hamilton Square, NJ West Hartford, CT Marlborough, MA Harleysville, PA. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so. The Company is an equal employment opportunity employer.

Requirements

  • 5+ years of Stop Loss claims, reinsurance claims, or Stop Loss auditing experience
  • Strong understanding of Stop Loss contracts, claim reimbursement provisions, and policy interpretation
  • Experience evaluating complex medical claims and supporting documentation
  • Excellent analytical, problem-solving, and decision-making abilities
  • Strong written and verbal communication skills
  • Ability to effectively prioritize workloads and manage deadlines independently
  • Proficiency with Microsoft Excel and Microsoft Office applications
  • High School Diploma

Nice To Haves

  • Deep expertise in Stop Loss reimbursement analysis
  • Ability to navigate complex and ambiguous claim situations with confidence
  • Process improvement mindset with a focus on operational excellence
  • Strong relationship-building skills and ability to influence across teams
  • Experience serving as a mentor or subject matter expert
  • Passion for delivering accurate, defensible claim decisions

Responsibilities

  • Review and audit Stop Loss claim submissions to determine reimbursement eligibility
  • Analyze complex medical claims and apply contract provisions to claim decisions
  • Handle high-severity, challenging, and escalated claim situations independently
  • Review medical documentation, plan specifications, and contractual language to support claim determinations
  • Document claim rationale with accuracy and consistency
  • Resolve claim discrepancies, reconciliation issues, and complex problem cases
  • Maintain production and quality standards while managing an assigned claim inventory
  • Provide guidance and expertise to internal business partners and claims colleagues
  • Mentor and support newer team members
  • Help drive best practices and continuous improvement initiatives
  • Ensure compliance with HIPAA, ACA, privacy requirements, and other applicable regulations

Benefits

  • competitive compensation
  • paid time off
  • comprehensive wellness benefits and programs
  • employer funded health savings account
  • profit sharing
  • 401k
  • paid parental leave
  • employee stock purchase plan
  • tuition assistance and professional continuing education
  • Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and generous profit-sharing plan
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