Sr Cashier

ZIXTA ENTERPRISES INC•San Jose, IL
•$20 - $23•Onsite

About The Position

This role involves greeting customers, processing sales transactions, and supervising front-end employees. The Sr Cashier is responsible for training new staff, ensuring excellent customer service, and managing various front-end operations including scheduling, policy enforcement, and inventory monitoring. The position also requires adherence to company and government regulations, particularly concerning WIC, SNAP, alcohol, and tobacco sales.

Requirements

  • Follow dress/uniform policy.
  • Must pass Produce Code Test.
  • Must pass WIC Grocery Test.
  • Must follow ABC (Alcohol Beverage Control) regulations.
  • Ask for identification for any individual who appears to be under the age of 35 when purchasing alcohol.
  • Ask for identification for any individual who appears to be under the age of 21 when purchasing cigarettes.

Responsibilities

  • Greet all customers in a friendly manner.
  • Thank customers for their patronage.
  • Train new cashiers and employees in Customer Service, Cash Handling/Check Cashing, Dress Code, and Professionalism.
  • Complete all sales transactions: Cash, Credit Card, Debit Card, WIC, and Food Stamps.
  • Cash checks in accordance with policy.
  • Bag merchandise after sales transaction is completed and paid for customer.
  • Maintain a clean workstation.
  • Walk produce department daily.
  • Sign in and out for breaks.
  • Scan items per minute within policy.
  • Follow the cash irregularities policy.
  • Supervise all front end employees, ensuring outstanding customer service.
  • Verify and approve all customer returns, price adjustments, rain checks, and checks in accordance with company policy.
  • Assist cashiers with various transaction codes.
  • Pick up cash drops when needed.
  • Schedule and ensure Cashiers and Courtesy Clerks take breaks.
  • Make weekly schedules and post by Saturday afternoon.
  • Monitor Sweep Sheet log, Log, Injury Reports, and all other front end forms.
  • Monitor shopping carts and ad fliers for customers.
  • Discipline (including warnings, suspensions, and terminations) and encourage front end department employees.
  • Supervise and train all front end employees, including safety.
  • Notify Scan Coordinator of any incorrect price and items not able to scan immediately.
  • Enforce all company regulations, including uniform policy and no eating at registers.
  • Enforce all government regulations for WIC, SNAP, Alcohol and tobacco sales.
  • Know weekly specials.
  • Operate cash till, balancing the till at the end of your shift.
  • Assist and participate with Company marketing promotional events and programs as needed.
  • Climb ladders to retrieve or place product on top shelf.
  • Perform all other assigned job duties.
  • Get all the readings for cashiers when closing.
  • Ensure all cashiers leave their register drawers open and clean.
  • Ensure all go-backs are put back and store is thoroughly cleaned.
  • Write down notes on the daily log regarding any activity that will help or inform the opening manager.
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