Sr. Business Systems Analyst w/Top Secret Clearance

TekSynap•Washington, DC

10h•Onsite

About The Position

We are seeking a Sr. Business Systems Analyst to join our team supporting the FBI’s National Security Branch. This role involves supporting national security system development, including FISA, NSL, NDRR system project management, FISA user requirements gathering, NSL system design, complex data conversion, documentation, training, and deployment. The analyst will regularly assess complex technical systems and monitor systems development efforts to assess risks, ensure alignment with current cloud and other technology trends, identify and recommend areas for improvement, cost savings, consolidation, and retirement/replacement for the Government. Additionally, the role requires advising the Government on emerging vulnerabilities and corrective measures regarding emerging technology, and enterprise systems, networks, and databases. The analyst will meet with stakeholders to collect, track, and manage operational user requirements for multiple IT capabilities and systems, and assist with product backlog management by analyzing technical and functional systems, creating Agile user story documentation in JIRA with acceptance criteria, broken down into smaller tasks, that identifies key issues/ problems. Collaboration with software developers and the DevOps team is crucial for defining and documenting requirements in JIRA as epics, features, and user stories. The position also involves drafting national security business and functional documentation for various systems, supporting strategic planning efforts for IT programs, and preparing reports and briefing materials for management. Expert communication, conflict resolution, and negotiation skills are essential for providing transparency and project updates to key stakeholders. The analyst will analyze and resolve business and management issues, providing recommendations and specialized subject matter expertise, and offer expert guidance, technical support, and troubleshooting assistance regarding Technical Bridge applications and other proprietary applications. Representing the agency at meetings and documenting proceedings and follow-up actions are also key responsibilities.

Requirements

8 years’ experience with National Security operations and USIC functions, roles, and components, including the intelligence cycle.
8 years’ experience with National Security mission sets, FISA policy, and case management.
8 years’ experience with IC mission sets, FISA policy, and case management.
Possess relevant certifications, such as ITIL, AGILE Product Owner, Project Management (CAPM/PMP), and/or CBAP.
6 years’ experience with data related issues such as ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing.
6 years’ experience working in a federal interagency environment, including collaboration with multiple U.S. government departments and agencies on joint programs.
Bachelors and/or Master’s degree from an accredited college or university in Computer Science, Management Information Systems, or related computer science technical degree.
Top Secret Security Clearance w/ SCI Eligibility

Responsibilities

Support national security system development, including FISA, NSL, NDRR system project management, FISA user requirements gathering, NSL system design, complex data conversion, documentation, training, and deployment.
Regularly assess complex technical systems and monitor systems development efforts to assess risks, ensure alignment with current cloud and other technology trends, identify and recommend areas for improvement, cost savings, consolidation, and retirement/replacement for the Government.
Advise the Government on emerging vulnerabilities and corrective measures regarding emerging technology, and enterprise systems, networks, and databases.
Meet with stakeholders and serve as an interface for the collection, tracking, and management of operational user requirements for multiple IT capabilities and systems.
Assist product backlog management by analyzing technical and functional systems, creating Agile user story documentation in JIRA with acceptance criteria, broken down into smaller tasks, that identifies key issues/ problems.
Collaborate with the software developers and DevOps team on the context of the project, define and document requirements in JIRA as epics, features, and user stories.
Draft national security business and functional documentation for the FISA system, legal process applications, Sentinel requirements, intelligence collection applications, that includes but is not limited to JIRA user stories, acceptance criteria, use cases, concepts of operation, cost-benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures.
Support strategic planning efforts for IT programs.
Prepare reports, briefing materials, talking points, Power BI reports, and other documents, often on short notice, for management regarding IT issues.
Use expert communication (written, oral, and presentation), conflict resolution, and negotiation skills to provide transparency and project updates that informs key stakeholders, such as program managers, line managers, and executive-level management.
Analyze and resolve business and management issues, providing recommendations and specialized subject matter expertise.
Provide expert guidance, technical support, and troubleshooting assistance regarding Technical Bridge applications (FISA, NSLs, NDRRs, etc.) as well as other proprietary applications to clients via phone, email, in-person and by remote access tools.
Represent the agency at meetings clearly documenting proceedings and follow-up actions.