Sr Business Sys Analyst Sustainability & ESG

The Hershey Company•Lower Swatara Township, PA

1d•$91,120 - $113,900•Hybrid

About The Position

The Senior Business Systems Analyst, Sustainability & ESG, helps translate Hershey’s Sustainability strategy into measurable action by shaping the data, digital solutions, and insights needed to achieve its goals. Working across Sustainability, business functions, and Information Systems, the role leads discovery and design of scalable capabilities to improve how Sustainability and ESG data is collected, governed, analyzed, and used. The work may span carbon, responsible sourcing, packaging, traceability, and ESG reporting, while advancing self-service analytics and AI-enabled decision support. The analyst connects ESG business teams with Information Systems, data engineering, architecture, analytics, and implementation partners throughout solution design and delivery. The role also supports business readiness, adoption, training, and change management, and monitors user feedback, data quality, and value realization.

Requirements

Bachelor’s degree in Business, Sustainability, Information Systems, Data Analytics, Supply Chain, Environmental Science, or a related field.
At least 3 years of relevant experience in business analysis, functional consulting, process improvement, data/analytics delivery, or enterprise technology delivery.
Demonstrated experience facilitating workshops, mapping business processes, eliciting and documenting requirements, and engaging stakeholders.
Experience supporting and implementing technology, data, analytics, or reporting solutions.
Strong ESG data literacy, including data flows, source-to-target mapping, KPIs, data quality, controls, and regulatory or reporting requirements.
Ability to translate complex business needs for technical audiences and drive decisions across Sustainability, Procurement, Supply Chain, Manufacturing, Finance, Legal, and Information Systems.

Nice To Haves

Knowledge of ESG frameworks and regulations such as the GHG Protocol, Extended Producer Responsibility, CSRD, climate-related reporting, and human rights and environmental due diligence.
Experience with carbon accounting, responsible sourcing, packaging, supplier data, traceability, or ESG reporting.
Familiarity with SAP, Power BI, Databricks, Azure data platforms, Workiva, Watershed, Azure DevOps, or comparable platforms.
Experience with data governance, data products, master data, SQL, visualization, analytical modeling, conversational analytics, or low-code/no-code tools.

Responsibilities

Lead discovery, blueprinting, and process-design workshops; document current- and future-state processes, system interactions, data flows, and automation opportunities.
Translate Sustainability and ESG needs into functional requirements, use cases, user stories, business rules, controls, and acceptance criteria.
Maintain requirements traceability and support prioritization, scope, functional decisions, risks, dependencies, and enhancement backlogs.
Connect ESG business teams with Information Systems, data engineering, architecture, analytics, and implementation partners throughout design and delivery.
Develop and lead user acceptance testing, coordinate business validation, and confirm delivered solutions meet agreed requirements.
Lead business readiness, training, documentation, adoption, and change management; monitor user feedback, data quality, and value realization.
Enable self-service analytics, performance insights, and decision-support use cases across Sustainability and ESG topics.
Identify opportunities to apply AI, conversational analytics, and low-code/no-code capabilities to improve insight generation and user productivity.