Sr. Business Process Analyst I (6597)

MetroStar • Washington, DC

2d

About The Position

As Sr. Business Process Analyst I, your primary responsibility will be to develop good relationships with all your customers in order to better understand their requirements. Once you have identified those requirements you will then be responsible to work hand in hand with the developers in support of the changes that will need to be made to their particular application. Our customer responsibility is to maintain and modernize over 35 applications and your customer relationships will have a tremendous effect on our teams mission success. We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

Requirements

• Excellent writing and communications skills, with the ability to engage with a wide range of stakeholder groups in an agile software development environment
• 5 years of experience with Jira writing clear, concise user story descriptions and acceptance criteria derived from customer requirements
• 5 years of experience using Confluence for knowledge management
• 5 years of experience mapping and optimizing business processes for maximum efficiency
• 5 years of experience serving as a point of contact for both customers and members of an agile software development team
• 5 years experience in analytics and systems development
• 5 years of experience in developing, refining and documenting system requirements
• 5 years of experience in providing business analysis to federal customers
• A BA/BS or education/certifications commensurate with education
• An active TS/SCI security clearance

Responsibilities

• Develop good relationships with customers to understand their requirements.
• Work with developers in support of application changes based on customer requirements.
• Maintain and modernize over 35 applications.
• Provide daily interface with the customer.
• Interface frequently with customers to gain complete understanding of their requirements.
• Translate requirements into stories for developers.
• Conduct testing as required.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree