Sr. Business Information Analyst

Chevron Federal Credit Union•,

23h•$75,149 - $129,162•Remote

About The Position

Serves as a senior strategic analytics partner to various stakeholders including Executive Leadership, delivering enterprise-wide financial, profitability, portfolio risk, and operational intelligence to support strategic decision-making and organizational performance initiatives. Leads enterprise profitability analytics across products, member segments, channels, branches, and lines of business to support strategic decision-making. Analyzes member and product trends, profiles, and historical data to generate actionable insights and recommendations for business improvements and initiatives. May lead cross-functional analytical initiatives and provide technical mentorship, analytical guidance, and project leadership to junior analysts and business partners.

Requirements

Minimum of 7 years of related professional experience preferred, including at least 5 years of analytics experience within retail banking, consumer lending, or financial services environments.
Bachelor’s degree in Analytics, Finance, Business, Economics, Statistics, Computer Science, or a related field preferred; equivalent combination of education and relevant experience may be considered.
Demonstrated experience developing advanced reporting solutions, data analytics, financial models, and statistical forecasting methodologies.
Strong consultative, communication, and relationship-management skills with the ability to translate complex analysis into actionable business insights.
Responsible for ensuring the accuracy, timeliness, quality, and professionalism of all assigned work and deliverables.
Strong SQL programming and query development skills required.
Advanced proficiency in Microsoft Office applications, including Word, Excel, Access, PowerPoint, and Outlook, with experience utilizing advanced features and functions.
Proficient keyboarding and data entry skills, including 10-key proficiency by touch.
Ability to quickly learn and adapt to specialized software applications, reporting tools, and business systems.

Nice To Haves

Familiarity with statistical and analytical tools such as SSAS Data Mining, SPSS, SAS, or similar platforms preferred.
Working knowledge of Databricks, Python, and R for data analysis, automation, and advanced analytics preferred.

Responsibilities

Gather, integrate, and analyze data from multiple sources, including database systems, Accounting, and cross-functional teams, to perform profitability analysis across product lines, member segments, branches, and risk profiles. Identify key profitability drivers and make recommendations to improve profitability.
Maintain, enhance and apply Activity-Based Costing (ABC) methodologies, profitability allocation assumptions, and cost account processes used to support enterprise profitability analysis and strategic financial decision-making. Evaluate costing assumptions, operational drivers, and business processes to identify opportunities for improved financial performance, resource optimization, and operational efficiency.
Partner with Accounting to reconcile profitability analyses with financial statements, understanding line of business methodology differences from Generally Accepted Accounting Principles (GAAP).
Lead real estate portfolio stress testing, reserve analytics, and forward-looking credit risk assessments to evaluate portfolio exposure and potential loss scenarios under varying economic conditions.
Support enterprise Current Expected Credit Loss (CECL) methodologies through ownership of real estate reserve analysis, scenario modeling, and portfolio-level forecasting assumptions.
Analyze and benchmark Credit Union financial and operational performance against peer institutions to identify competitive positioning, performance trends, and opportunities for improvement.
Architect and deliver enterprise business intelligence solutions, executive dashboards, and advance reporting frameworks supporting strategic, financial, and operational performance management through Power BI.
Collaborate with Business, Technology, Strategy, and Data Management teams to evaluate data systems, streamline data extraction processes, and develop efficient data structures to support reporting, analytics, and business intelligence initiatives.
Perform routine and ad hoc analysis for business units, including ongoing monitoring of deposit drivers and proactive communication of key trends, risks, and insights to senior management.
Develop and maintain forecasting models to predict loan growth, deposit trends, and member behavior patterns in support of strategic and operational planning.
Provide analytical and reporting support across various Credit Union departments and initiatives based on organizational priorities and business needs.
Serve as a key analytics partner supporting enterprise strategic planning, and executive decision-support initiatives including corporate metric development, and optimization of the enterprise data warehouse to enhance organizational reporting and analytics capabilities.
Support member experience initiatives through analysis of survey feedback and member insights.
Mentor and provide guidance to junior analysts while collaborating across the Business Analytics team on shared projects, cross-functional initiatives, and continuous improvement efforts.
Utilize advanced analytics platforms and tools, including Databricks, to develop data-driven insights, improve analytical efficiency, and support strategic business solutions.
Perform additional duties and responsibilities as assigned in support of departmental and organizational objectives.