Sr. Business Controls Specialist

Bank of America • Fort Worth, TX

5d • $71,500 - $107,700 • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
The candidate will support the Preferred Controls Proactive Risk Identification team in creating a best-in-class overall client experience and risk controls environment. This role will help drive engagement across the enterprise to identify and lead execution on strategic opportunities to implement and mitigate key controls for a growing, highly regulated business. Initiatives will focus on risk management and operational excellence across Consumer Investments, Financial Center, Small Business and Lending driving integration where appropriate of our processes, further streamlining existing processes, associate/client experience, and support of the overall Preferred Regulatory and Issues Management controls strategy.

Requirements

• Strong communications/presentations skills
• Strong PowerPoint and Excel skills with ability to tell story on paper at executive level
• Demonstrated ability to track and drive execution on priorities, including driving accountability across lines of business and peer group
• Self-starter able to work independently, with minimal oversight and guidance
• Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
• Provide statistical analysis to identify trends and outlier metrics
• Knowledge of brokerage and/or banking industry, internal policies and procedures and mitigation strategies
• Ability to influence others with effective negotiating skills
• Familiar with Risk Mitigation and Controls Development
• Prior Experience in a Risk or Control Function
• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Nice To Haves

• Series 7, 66 and 9/10 a plus
• Previous management and/or audit experience preferred
• Business Controls, Quality Assurance or Corporate Audit experience a plus

Responsibilities

• Complete Preferred Tactical Risk Assessments (PTRAT)
• Drive execution of key strategic initiatives and cross team initiatives (i.e. process efficiency and risk mitigation opportunities)
• Track and monitor performance metrics for team and organizational opportunities
• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Creates an inclusive team where members are treated fairly and respectfully.
• Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Leads and encourages the identification, escalation and resolution of potential risks.
• Knows and develops team members through coaching and feedback.
• Manages expenses and demonstrates an owner’s mindset.
• Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Delivers results through effective team management, structure, and routines.

Benefits

• Access to paid time off
• Resources and support to our employees
• Discretionary incentive eligible
• Annual discretionary award based on individual performance, line of business performance, and company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed