Sr. Business Banker

Westerra Credit Union•Denver, CO

17d•$34 - $41•Onsite

About The Position

This position is responsible for the business development and administration of business banking within the Business Banking Team. This includes taking business loan applications, Small Business Administration loan applications and performing preliminary credit analysis as well as loan portfolio administration and servicing, compliance and full understanding and sales of depository and ancillary service products. Each interaction should exceed the members’ service expectations and leave the member grateful that they are banking with us.

Requirements

4+ years’ experience in business banking, including lending, merchant services, depository functions and compliance
2+ year working at Westerra in a sales or member service capacity
Demonstration of skills and abilities listed
Ability to understand and respond to business member needs, as well as consistently make recommendations to members on Westerra products that will fit their financial needs/goals/values
Ability to drive sales through a consultative approach.
Ability to analyze financial statements and metrics to influence business members’ decisioning
Ability to work effectively with individuals and groups across the company
Strong verbal and interpersonal communication
Attention to detail with minimal mistakes
Demonstration of problem-solving skills
Ability to navigate with ease and efficiency through key Westerra Systems/Sites
Understanding of processes, procedures and guidelines and resources for the role
Can be accountable for the completion of assigned tasks and projects with supervision
Uses judgement with supervision
Understands the basic business line and operating environment
Able to handle problems that are not particularly difficult nor complex

Responsibilities

Build and grow relationships with a dedicated book of business members by asking questions to learn about their financial needs, understanding their goals, and sharing how Westerra can help them by following up through proactive outreach, phone or in-person visits.
Develop a comprehensive understanding of members’ needs, based on the review and analysis of personal and business financial data gathered through relationship review and personal meetings providing integrated delivery of financial services.
Develop revenue-generating member relationships by calling on prospective or existing members, identifying prospects, suitable method of contact, and determination of their needs and appropriate products or services, including cross-market solutions.
Achieve individual monthly production and growth goals for business banking deposits, fees and loans to ensure the Credit Union meets its overall financial and member experience goals.
Engage with members in all phases of the business life cycle while following policies, leveraging product knowledge and conducting needs-based conversations to identify credit, deposit, and service processing needs.
Serves as the business banking subject-matter expert and internal resource within the Credit Union.
Build relationships with community and business organizations and represents Westerra at community and business development events.
Assist with the onboarding and development of more junior team members.
Consistently demonstrates the Westerra Way Experience and complies with all policies, procedures and Federal and State laws and regulations.
Maintains high level of confidentiality.
Other duties as assigned.

Benefits

Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options
Two dental plans through Delta Dental
Basic life and AD&D insurance, short-term disability and long-term disability
20+ days of paid time off (PTO) per year
Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY)
16 hours of volunteer time off (VTO) per year
11+ paid holidays
401(k) that includes up to 6% match
Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property
2% off Auto/RV/Motorcycle Loans
Up to $5250 per year for educational reimbursement
4 weeks of paid parental leave
Mental health resources including an Employee Assistance Program (EAP)
Individualized learning and development programs