Sr. Business Analytics Analyst

Merrick Bank • Wilmington, DE

5d

About The Position

Join our team - and take the next step in achieving a fulfilling career! What We Do At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most. Who We Are CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC. CardWorks Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees. Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services. Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Requirements

• Bachelor’s degree in an analytical discipline such as math, finance, statistics, computer science, economics, engineering, or a hard science is required.
• Typically requires five (5) years of credit card experience in a strategic, quantitative problem-solving role.
• SQL is a requirement
• Analytical rigor and autonomous problem-solving skills with the ability to prioritize workload and balance multiple initiatives and efforts.
• Self-starter with inquisitive spirit, adept at working as part of a team of internal and external partners across business groups
• Passion for bringing ideas to life and take ownership for strategy and execution
• Excellent problem solving, communication, verbal/written presentation skills, attention to detail and the ability to work independently.

Nice To Haves

• Higher level education such as a Master's degree, or certifications in a science, technology, engineering, or math field is desirable.
• Banking, financial services, and/or analytical data experience are highly preferred.
• Proven ability to work with large data sets with the ability to translate data into actionable insights.
• Python, R, Shiny, SAS, Tableau or other data analysis tools are also highly preferred.

Responsibilities

• Use marketing segmentation and targeting models for Direct Mail campaigns and online marketing.
• Work with internal and external partners to understand campaigns’ details and prepare code and data for a campaign execution.
• Maintain SQL code to pull, score, segment, aggregate, and produce acquisition campaigns based on Credit Bureau data.
• Manage marketing data and integration with external data and APIs.
• Manage strategy and implementation/audit documentation with other departments and with outside vendors.
• Track and evaluate campaign results, identify business opportunities, and make recommendations for future campaigns.
• Support development of hypotheses for marketing/targeting tests and analyses of test results.
• Summarize and communicate insights.
• Contribute to processes and controls to ensure quality and compliant execution of Banks’s marketing campaigns.
• Responsible for complying with all of the Bank’s internal control policies and procedures.
• Responsible for understanding and complying with all laws and regulations to which the Bank is subject.
• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.
• Understand and comply with laws and regulations that are applicable to my job function.
• Understand and comply with company policies and procedures that are applicable to my job function.

Benefits

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level