Sr Business Analyst

ACI Worldwide•Norcross, GA

1d•Hybrid

About The Position

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. Role Overview We are seeking a Senior Business Analyst to join our Professional Services team, supporting the delivery of complex, high-value payment solutions for global clients. This is a customer-facing consulting role, working directly with financial institutions and payment providers to: Understand business and technical requirements Shape scalable solution designs Support successful delivery of mission-critical payment platforms You will play a key role in enabling clients to modernize their payments landscape, including real-time and high-value payments, while working across cloud-based and hybrid deployment environments.

Requirements

Proven experience as a Business Analyst in a client-facing consulting or delivery environment
Strong background working with payments systems, ideally including: High-value payments, Real-time payments, Clearing and settlement processes
Experience working on large-scale, complex transformation or implementation programs
Demonstrated ability to engage with senior client stakeholders
Understanding of payments architectures and workflows
Familiarity with: Integration patterns (APIs, messaging)
Familiarity with: High availability and resilience concepts
Comfortable discussing high-level cloud deployment concepts, including: Cloud-native and hybrid architectures, Performance, scalability, and operational considerations
Client Engagement & Executive Presence – Builds credibility and trust with senior stakeholders
Cross-Functional Influence – Aligns diverse teams to deliver consistent outcomes
Commercial Awareness – Supports solutions that are scalable and commercially sound
Technical Acumen – Engages confidently with high level architecture and delivery discussions
Strategic Thinking – Solves complex problems and guides decision-making
Outcome Orientation – Drives delivery of measurable business results
Curiosity & Growth Mindset – Adapts quickly and continuously develops capability
Applicants must be currently authorized to work in the United States on a full-time basis.
This position does not offer sponsorship for employment visa status or work permit now or in the future.

Responsibilities

Lead client-facing workshops and discovery sessions to capture and structure business and functional requirements
Translate client needs into clear solution requirements, aligned with product capabilities and architecture
Act as a bridge between business stakeholders and technical teams, ensuring alignment across delivery
Support the delivery of high-value payments solutions, including real-time, clearing, and settlement systems
Engage confidently in discussions on cloud deployment models, including scalability, resilience, and high availability
Collaborate with Solution Architects, Technical Consultants, and Project Managers to deliver end-to-end solutions
Facilitate decision-making across stakeholders, resolving ambiguity and aligning priorities
Maintain strong focus on client outcomes, delivery quality, and value realization