Sr Business Analyst

ACI Worldwide•Norcross, GA

14h•Hybrid

About The Position

We are seeking a Senior Business Analyst to join our Professional Services team, supporting the delivery of complex, high-value payment solutions for global clients. This is a customer-facing consulting role, working directly with financial institutions and payment providers to understand business and technical requirements, shape scalable solution designs, and support successful delivery of mission-critical payment platforms. You will play a key role in enabling clients to modernize their payments landscape, including real-time and high-value payments, while working across cloud-based and hybrid deployment environments.

Requirements

Proven experience as a Business Analyst in a client-facing consulting or delivery environment
Strong background working with payments systems, ideally including: High-value payments, Real-time payments, Clearing and settlement processes
Experience working on large-scale, complex transformation or implementation programs
Demonstrated ability to engage with senior client stakeholders
Understanding of payments architectures and workflows
Familiarity with: Integration patterns (APIs, messaging), High availability and resilience concepts
Comfortable discussing high-level cloud deployment concepts, including: Cloud-native and hybrid architectures, Performance, scalability, and operational considerations
Client Engagement & Executive Presence – Builds credibility and trust with senior stakeholders
Cross-Functional Influence – Aligns diverse teams to deliver consistent outcomes
Commercial Awareness – Supports solutions that are scalable and commercially sound
Technical Acumen – Engages confidently with high level architecture and delivery discussions
Strategic Thinking – Solves complex problems and guides decision-making
Outcome Orientation – Drives delivery of measurable business results
Curiosity & Growth Mindset – Adapts quickly and continuously develops capability
Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

Responsibilities

Lead client-facing workshops and discovery sessions to capture and structure business and functional requirements
Translate client needs into clear solution requirements, aligned with product capabilities and architecture
Act as a bridge between business stakeholders and technical teams, ensuring alignment across delivery
Support the delivery of high-value payments solutions, including real-time, clearing, and settlement systems
Engage confidently in discussions on cloud deployment models, including scalability, resilience, and high availability
Collaborate with Solution Architects, Technical Consultants, and Project Managers to deliver end-to-end solutions
Facilitate decision-making across stakeholders, resolving ambiguity and aligning priorities
Maintain strong focus on client outcomes, delivery quality, and value realization