Sr. Business Analyst, Asset Management Services

GFT•Chicago, IL

2d•$150,000 - $170,000•Hybrid

About The Position

GFT is seeking a detail-oriented and experienced Senior Business Analyst to join their Asset Management Services team. This role focuses on documenting complex business processes, eliciting business requirements, modeling business processes, compiling use cases and user stories, and supporting the design of workflows and operations. The candidate should have experience with asset management, information technology, and/or GIS technology. The position offers a hybrid or remote work arrangement, with onsite presence in Chicago as needed.

Requirements

Bachelor’s degree (B.A., B.S., or equivalent).
Minimum of 3 years of experience in business operations and workflow analysis, training, client relations, public speaking, technical writing and/or project life cycle documentation
Minimum of 3 years of business analyst experience in GIS and asset management. (Transportation market preferred)
Strong ability to engage with personnel at all organizational levels.
Excellent verbal communication and organizational skills
Excellent written and oral communication skills
Proficiency in Microsoft Office Suite.
Knowledge of application and data management principles.
Familiarity and experience on agile and waterfall projects
Ability to work directly with clients to gather requirements based on their needs and translate those requirements into tasks for developers
Ability to assess and evaluate client asset inventory and management processes.
Experience with GIS and asset management services to support clients.

Nice To Haves

Familiarity with GIS and/or geospatial technology
Experience with Azure DevOps and/or JIRA
Experience working as a consultant with government clients
Experience managing small projects
Experience with asset lifecycle cost analysis, including acquisition, maintenance, and disposal costs.
Ability to develop and document standard operating procedures for asset acquisition, maintenance, disposal, and other related lifecycle activities.

Responsibilities

Lead and facilitate meetings; prepare agendas and detailed meeting minutes.
Participate in requirements elicitation with client to define needs
Document As-Is environment and model business workflows
Support the compilation of To-Be environment and business workflows
Participate in agile and waterfall software development lifecycles
Author software requirements specifications, design specifications, and training documentation
Develop training materials and support training class delivery based on varying client needs
Work in multi-disciplinary project teams made up of software developers, GIS analysts, technical managers, engineers and business subject matter experts
Participate in project team meetings with client mgmt. and other contractors
Evaluate and document business needs assessments and perform gap analysis
Resolve problems within working teams and with clients
Compile user stories with the requisite details and acceptance criteria
Develop and execute test cases to confirm system requirements
Generate mock-ups, wireframes, or related graphics to illustrate requirements or workflows.
Apply planning concepts and develop processes related to asset inventory, lifecycle management, condition assessments, state of good repair and other asset management activities.

Benefits

Hybrid (in-person and remote) work environment.
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
Incentive compensation for eligible positions.

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