Sr. Business Analyst, WWGS (Worldwide Grocery Stores), Operations Analytics

Amazon • Austin, TX

4d

About The Position

Amazon's Worldwide Grocery Stores business is seeking a Sr. Business Analyst to
join the Field & Area Operations Analytics team. This role is responsible for
leveraging a variety of data platforms and analytical tools to assess and
convert data into actionable business insights, which will be used to influence
business and retail decisions across the company. The role will also build
automation tools for reporting and generating insights allowing clients to
quickly and accurately see how stores, regions, products, and processes are
performing.

A day in the life
Day-to-day activities include querying data and creating reporting and meeting
with stakeholders to align on approach. Requests will include content production
for business reviews, ad hoc reporting, and discovery analysis to solution
problem statements.

About the team
We empower WWGS operations leaders to drive excellence by transforming data into
actionable insights and clear narratives. Through rigorous analysis, simplified
storytelling, and AI-driven automation, we enable cross-functional partners to
uncover opportunities, prioritize what matters most, and make confident,
data-driven decisions.
We own the end-to-end performance narrative—sourcing, analyzing, and translating
complex data into accessible guidance that focuses teams on the most impactful
work. We remain agile and customer-obsessed, delivering scalable tools and
transparent insights that drive operational excellence.

Requirements

• 5+ years of tax, finance or a related analytical field experience
• 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
• Bachelor's degree
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders
• Experience in creating process improvements with automation and analysis, or experience in building financial and operational reports/data sets that inform business decision-making
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience working across teams and influencing teams that are not your own

Nice To Haves

• MBA
• Experience in financial/business analysis
• Experience with QuickSight dashboard and visual creation

Responsibilities

• Solves the most complex and ambiguous analytical projects on a company-wide basis.
• Engages with senior leadership to identify and define business critical process improvements.
• Acts as an advocate for the value and business impact of Business Analysis projects / outcomes to the organization.
• Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements.
• Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making.
• Works with leadership to shape and drive the future direction of retail concepts and practices.
• Develops new metrics to track the business and uncover previously unforeseen trends.
• Remains current with industry, process, and technology.
• Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level