Sr. Business Analyst, IT Transformation

Elastic

10h • Remote

About The Position

As a key member of the IT team, the Senior Business Analyst drives significant IT programs through data-driven decision-making. This role involves close partnership with business leaders and employees to leverage data for decision-making, documenting business processes and requirements, and proposing features that enhance the Elastician experience, promote automation, scale processes, and foster innovation. We are looking for a proactive, self-starter who excels at problem-solving in a fast-paced environment. The ideal candidate will possess outstanding communication and project management skills, with the ability to convey complex ideas clearly through verbal, written, and visual means.

Requirements

• 3-5 years of demonstrable experience in a business analyst or similar role
• Strong knowledge of business process analysis, requirements gathering, and system documentation.
• Adept at identifying technical faults and capable of drawing on past experiences to drive improvements
• BS or BA preferred, or equivalent experience
• Project Management experience
• Experience with agile software delivery methodologies such as Scrum
• Strong problem solving and analytical/critical thinking skills needed, as well as exceptional written and verbal communication skills
• Versatility, flexibility, and a willingness to work within constantly evolving priorities in a fast growing company.
• Good interpersonal and team building skills; ability to influence/inspire change across functional and business boundaries
• Ability to work independently

Nice To Haves

• Experience with business transformation initiatives
• Familiarity with automation or workflow tools (e.g Zapier, Keep, Tines)
• Strong data analysis and visualization skills (e.g. Tableau or Kibana)
• Experience collaborating with multi-functional teams like IT , HR, Legal, and Finance
• Experience supporting change adoption or training initiatives
• Awareness of industry trends in IT and corporate functions to provide forward-looking recommendations
• Agile Certifications
• PMP

Responsibilities

• Support the IT Transformation Office by contributing to the development of high-visibility initiatives and long-term strategic priorities.
• Formulate clear, data-driven recommendations, and prepare professional written and oral presentations and documents.
• Conduct comprehensive analysis of data from various sources to produce detailed business requirement documents, process mappings, and process narratives.
• Provide domain expertise on current-state processes and challenges to identify gaps and opportunities; proactively stay informed about IT trends to deliver well-informed recommendations.
• Plan and lead workshops focused on achieving team alignment and driving gap analysis conversations.
• Develop and maintain meticulous documentation, including use cases, process flowcharts, and requirements, ensuring consistency and transparency across system implementations.
• Be actively involved in and manage multiple projects concurrently within the broader program.
• Create project test plans; coordinate, track, and report on testing activities; and validate that proposed solutions successfully meet defined business requirements.
• Develop and implement processes across all IT functions.
• Collaborate effectively and seamlessly across groups and levels within the organization, building strong working relationships for program delivery.
• Maintain regular, clear communication with partners to ensure a shared understanding of project goals, requirements, and success metrics.

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave
• Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
• Stock program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees