Sr. Branch Sales Manager

Purpose FinancialLockland, OH
Onsite

About The Position

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! The Position Summary describes the Senior Branch Sales Manager as responsible for driving the strategic growth, operational excellence, and profitability of their branch. This role oversees a branch that meets specific receivable/profitability requirements and employs two or more staff team members. As a senior BSM, this role demands a visionary professional who can not only manage financial performance but also lead a high-performing team, develop future leaders, and build a dynamic, customer-centric environment. The Senior Branch Sales Manager will utilize analytics to optimize branch performance, grow the consumer loan portfolio, and execute strategies from division leadership to position the branch as a market leader in financial services.

Requirements

  • Prior management experience required.
  • Internal applicants must currently be a in a BSM role for 6 months.
  • Applicants must have completed BSM development plan.
  • Have a working knowledge of P&L, sales, collections, and cost controlling measures.
  • Proven track record in senior sales management, preferably in consumer lending or financial services, with experience managing multiple team members.
  • Demonstrated leadership skills with a strong ability to inspire, coach, and develop employees to achieve high performance and drive business growth.
  • Exceptional communication and relationship-building skills, with the ability to engage effectively with customers, team members, and district leadership.
  • Strong analytical and problem-solving skills, with a history of using data to make informed decisions that positively impact financial performance.
  • Deep knowledge of regulatory compliance within the financial services industry, with the ability to navigate complex legal and operational requirements.
  • Ability to work independently while aligning branch activities with division leadership and broader company strategies.

Nice To Haves

  • Bi-Lingual Spanish is a plus!!
  • Equivalent operational and/or leadership experience may be considered in lieu of requirements.

Responsibilities

  • Lead and manage all aspects of branch operations, ensuring seamless execution of processes and operational efficiency.
  • Strategically manage the branch’s financial performance, including profitability, expense control, and consumer loan portfolio growth, with a focus on long-term sustainability.
  • Leverage data-driven insights and analytics to identify financial improvement opportunities and implement proactive solutions that enhance the branch’s financial position.
  • Spearhead the growth of the consumer loan portfolio by developing and executing innovative sales strategies that expand market presence and attract new business.
  • Build, strengthen, and nurture long-term relationships with existing and prospective customers, both through in-person interactions and proactive outreach.
  • Champion a customer-centric sales approach that enhances customer satisfaction, deepens loyalty, and contributes to branch profitability.
  • Collaborate with division leadership to align branch strategies with company objectives, utilizing provided resources and field insights to maximize market opportunities.
  • Lead, mentor, and develop a high-performing team fostering an environment of accountability, collaboration, and continuous improvement.
  • Conduct performance reviews, provide tailored coaching, and ensure all team members are equipped with the tools and resources to meet and exceed their goals.
  • Actively participate in the recruitment, onboarding, and professional development of team members, ensuring a strong talent pipeline for future leadership roles.
  • Communicate the company's vision, strategy, and objectives clearly and effectively to all team members, ensuring alignment with division and corporate goals.
  • Ensure that the branch consistently delivers outstanding customer service, cultivating a positive customer experience that drives both retention and acquisition.
  • Ensure compliance with all federal, state, and local regulations, as well as company policies and best practices, while maintaining strict adherence to all regulatory requirements and internal procedures.
  • Proactively address any potential risks and implement corrective actions where necessary to safeguard the branch’s integrity and compliance posture.

Benefits

  • Competitive Wages
  • Health/Life Benefits
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
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