Sr BI Analyst

Citizens Financial Group • Johnston, RI

1d • Hybrid

About The Position

The Senior Business Intelligence Analyst is responsible for the development, implementation, and maintenance of data-driven solutions that support strategic decision-making. This role partners closely with business stakeholders to gather requirements, perform data analysis, and create insightful reports, dashboards, and data solutions that drive business value.

Requirements

• Comfortable owning projects end-to-end, including communicating project status to business leaders and demonstrating business value upon completion.
• Demonstrated ability to gather, clarify, and document business requirements while serving as a trusted partner to stakeholders.
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively across teams.
• Proven self-starter with the ability to take initiative and proactively establish partnerships throughout the organization.
• Ability to quickly learn the business, identify high-value opportunities, and navigate complex data environments.
• Experience supporting both technical, data-driven initiatives and business-facing reporting and dashboarding solutions.
• Ability to navigate enterprise environments, including obtaining and managing appropriate access to systems, tools, and data sources.
• Hands-on experience with Alteryx, Tableau Prep, or similar data preparation and ETL tools for sourcing, cleansing, transforming, and organizing data for analytics and reporting purposes.
• Bachelor's degree or equivalent experience in Analytics, Business, Information Systems, Computer Science, Finance, or a related field.

Nice To Haves

• Experience building credibility and trust with stakeholders, particularly when supporting partners with deep business domain expertise.
• Experience working within a growth-oriented or evolving team environment and contributing to new capabilities and processes.
• Interest in expanding both technical and business acumen, with the ability to grow within the role.
• Strong ability to communicate insights, recommendations, and outcomes in a way that clearly demonstrates business impact and value.
• Advanced degree in a quantitative, analytical, or technology-related discipline.
• Relevant certifications or training in data analytics, business intelligence, data engineering, or data visualization tools.

Responsibilities

• Transform data into easily understandable visualizations and reports that enable informed decision-making and actionable insights.
• Source, profile, cleanse, transform, and prepare data from multiple enterprise systems using Alteryx, Tableau Prep, and similar data preparation tools to create high-quality, analytics-ready datasets.
• Develop and maintain automated data preparation and transformation workflows to improve data quality, consistency, and efficiency across reporting and analytics processes, with a strong emphasis on Alteryx.
• Develop, implement, and maintain advanced BI dashboards and reports using Power BI, Tableau, or similar business intelligence tools.
• Ensure data accuracy, integrity, and security across all business intelligence activities.
• Document BI processes, methodologies, and procedures.

Benefits

• competitive pay
• comprehensive medical, dental and vision coverage
• retirement benefits
• maternity/paternity leave
• flexible work arrangements
• education reimbursement
• wellness programs
• paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

What This Job Offers

• Job Type: Full-time
• Career Level: Senior