Sr. BESS Service Engineering Manager, Ford Energy

Ford Motor Company • Dearborn, MI

9h

About The Position

As the Senior Technical BESS Service Engineering Manager, you will be responsible for defining technical serviceability, diagnostic capability, Safety procedures and field quality execution across the platform. You will serve as the technical authority within the service organization, bridging the gap between engineering, manufacturing, and field operations. Your mission is to ensure that every product is designed and supported to maximize customer uptime and deliver a seamless, high-quality ownership experience.

Requirements

• Technical serviceability
• Diagnostic capability
• Safety procedures
• Field quality execution
• Technical authority within the service organization
• Bridging the gap between engineering, manufacturing, and field operations
• Maximizing customer uptime
• Delivering a seamless, high-quality ownership experience

Responsibilities

• Defining technical serviceability
• Defining diagnostic capability
• Defining Safety procedures
• Defining field quality execution across the platform
• Serving as the technical authority within the service organization
• Bridging the gap between engineering, manufacturing, and field operations
• Ensuring that every product is designed and supported to maximize customer uptime
• Ensuring that every product is designed and supported to deliver a seamless, high-quality ownership experience

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees