Sr Behavioral Health Consultant

Voya Financial • MN-Work@Home, Minnesota, MN

1d • Hybrid

About The Position

The Sr Behavioral Health Case Manager is responsible for reviewing, analyzing, and interpreting behavioral health information to support disability claims involving mental health conditions. This role collaborates closely with claims professionals, healthcare providers, and internal partners to assess psychological functional capacity, clarify treatment plans, and support recovery and return-to-work strategies.

Requirements

• Master’s degree in Social Work, Psychology, Counseling, or a related field.
• Active clinical licensure (e.g., LCSW, LPC, LMHC) required.
• 3+ years of clinical experience in behavioral health settings preferred.
• Excellent interpersonal, communication, and organizational skills.
• Strong analytical and critical thinking abilities.
• Proficiency with digital tools and comfort navigating multiple platforms.

Responsibilities

• Apply clinical expertise in behavioral health to assess and analyze claim file information, delivering objective, evidence-based recommendations.
• Communicate complex psychological and psychiatric issues clearly and concisely, both verbally and in writing, within a fast-paced, multidisciplinary team environment.
• Collaborate with internal partners to identify and obtain pertinent behavioral health documentation necessary for accurate functional assessments.
• Partner with treating mental health providers and claimants to clarify diagnoses, treatment plans, anticipated outcomes, and return-to-work expectations.
• Provide consultation and education to non-clinical staff to enhance understanding of mental health conditions and support appropriate claim management.
• Operate with a sense of urgency and adaptability to meet evolving business needs.
• Demonstrate strong time management by effectively prioritizing tasks, completing reviews promptly, and ensuring timely follow-up on all case activities.
• Maintain required professional licensure and certifications, stay current with behavioral health trends, and complete ongoing educational requirements.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior