Sr. Audit Analyst

Cass Information SystemsBridgeton, MO

About The Position

The Sr. Audit Analyst audits all freight bills for assigned accounts in accordance with procedures. In addition, this position trains and mentors less experienced staff and handles accounts that have a great level of complexity.

Requirements

  • An extensive understanding of various carrier pricing, tariff, and contract rate application.
  • A complete working knowledge of automated rating systems.
  • Good analytical skills and the ability to perform with little or no supervision.
  • Good interpersonal skills to represent the department to customers and others.
  • Ability to handle the most complex audit applications.
  • Extensive knowledge of automation tool usage and implementation.
  • Superior communication skills with clients and associates.
  • Proficient with Microsoft Office suite and Internet navigation.
  • A theoretical understanding of transportation strategies and rate application/interpretation similar to that acquired in an academic field of study.
  • 7+ years rating experience with a carrier, shipper, or equivalent Cass experience.

Responsibilities

  • Verify freight bills for assigned accounts by ensuring that the amount charged by the carrier agrees with the rates on file for the customer.
  • If an overcharge exists, reduce the bill to the correct dollar amount and cite the authority.
  • Develop and maintain auditing procedures for all assigned accounts.
  • Request all rate information not on file in accordance with procedures.
  • Review rating output on daily audit exception reports and advise rate data base staff of any additions or corrections to be made.
  • Research all balance due bills for accuracy and prior payment in accordance with procedures.
  • Inform clients of cost saving opportunities discovered in analysis of their traffic lanes and carrier usage, and communicate perceived vague or inequitable terms in their carrier contracts.
  • Recommend changes and other enhancements that will improve the overall efficiency and quality of the processing.
  • Respond to customer service inquiries when required.
  • As business and departmental needs dictate, implement complex new accounts, ensuring accurate data output by utilizing validation files, automation tools, and Ratemaker.
  • Trains and mentors less experienced staff.
  • Perform special projects as assigned.
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