Sr. Associate - S&M - Digital Marketing 5B
About The Position
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Requirements
- Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing
- Certified Digital Marketing Professional - Digital Marketing Institute
- HubSpot Content Marketing Certification - HubSpot Academy
- Business-To-Business (B2B) Sales
- Content Management
- Data Analytics
- Data Quality
- Digital Marketing Analytics
- Google Analytics
- People Leadership
- Sales
- Social Media
- Strategic Planning
- English (Required)
- Proficient - C2 Language Proficiency
Responsibilities
- Manage the book of business (30%)
- Client pitching and engagement through virtual meetings (60%)
- Supporting other business activities and participating in training sessions (10%)
- Drive engagement and revenue growth within the book of business by prioritizing top accounts, delivering tailored product recommendations, and executing effective budget discussions to achieve increases.
- Utilize provided tools to research customer contact information and ensure successful connections are established through emails, SMS messages, and warm calls as needed. Outreach efforts should include a thorough account scrub to tailor communication effectively.
- Develop a comprehensive understanding of customers' ad campaigns to provide relevant consultative support and assist them in achieving the best possible ROI on their ad spend.
- Keep customers engaged by scheduling regular follow-up meetings and outreach and calls regularly.
- Represent the brand by delivering the highest level of sales and operational customer service, ensuring an exceptional customer experience.
- Stay updated by learning new sales programs and ad products as they are introduced.
Benefits
- AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
