Sr. Associate - T&S - Training Quality & Policy 5B

BrightClaim • 3409-Genpact LLC: Wisconsin WFH - Virtual, US, WI

2d • $31,200 - $39,000 • Hybrid

About The Position

The Product Technical Training Program Coordinator is responsible for ensuring the timely, accurate, and efficient delivery of technical training programs for USCAN Field Service Representatives. This role acts as a central coordination point for training operations, supporting People Leaders with structured guidance on training pathways, compliance requirements, and timelines. The position plays a critical role in optimizing training seat utilization, enabling rapid onboarding of new hires, addressing compliance gaps, and maintaining strong communication and reporting frameworks for field leadership.

Requirements

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)
• Content Management Systems (CMS)
• Digital Content Management Systems
• Microsoft Excel
• Privacy Protection
• Regulatory Compliance Management
• English (Required)
• Advanced - C1 Language Proficiency

Responsibilities

• Ensuring the timely, accurate, and efficient delivery of technical training programs for USCAN Field Service Representatives.
• Acting as a central coordination point for training operations.
• Supporting People Leaders with structured guidance on training pathways, compliance requirements, and timelines.
• Optimizing training seat utilization.
• Enabling rapid onboarding of new hires.
• Addressing compliance gaps.
• Maintaining strong communication and reporting frameworks for field leadership.

Benefits

• Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level