Sr. Associate - S&M - Customer Success 5B

BrightClaim•Plano, TX

6d•$31,200 - $39,000•Hybrid

About The Position

We are seeking a high-energy, digitally savvy Online Sales Executive to join our remote-first sales team. In this role, you will be responsible for managing the entire sales lifecycle—from initial web-inquiry follow-ups and virtual product demonstrations to contract negotiation and final sign-off—entirely through digital channels. The ideal candidate excels at building immediate virtual rapport, thrives in a fast-paced environment, and is comfortable executing a high volume of digital touchpoints daily.

Requirements

Online retail account management, or remote closing experience with a proven quota-carrying record.
Superior verbal and written communication, with the specific ability to convey enthusiasm, professionalism, and clarity without face-to-face presence.
Proficient in using digital tools to present data, handle objections, and navigate screen-sharing presentations fluidly.
Deep familiarity with CRMs (e.g., Salesforce, HubSpot) and productivity ecosystems (e.g., Slack, Google Workspace, electronic signature tools like DocuSign).
High level of autonomy and time-management skills to remain productive and hit daily activity metrics in a remote or hybrid environment.
Ability to quickly pivot messaging based on live analytics, digital consumer behavior, and evolving industry trends.
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Salesforce Certified Business Analyst - SalesforceSalesforce
Business Development, Customer Relationship Management (CRM), Customer Service, Sales Performance Management (SPM), Sales Support
English (Required)
Advanced - C1

Responsibilities

Own, track, and advance inbound digital leads, web inquiries, and qualified opportunities through the remote sales cycle.
Conduct highly engaging, value-driven product demonstrations and proposal presentations via video conferencing platforms (e.g., Zoom, Microsoft Teams).
Maintain a consistent cadence of phone, email, and social messaging to touch points within targeted digital segments.
Master remote negotiation strategies, manage virtual decision-making committees, and close deals efficiently using digital transaction tools.
Ensure 100% data integrity in the CRM, tracking all interactions, deal stages, and forecasting metrics in real time.
Partner seamlessly with digital marketing teams for lead feedback and customer success teams for smooth digital onboarding.