Sr. Associate, Corporate Operations Manager

Brio Real Estate, a Blackstone Portfolio Company•Atlanta, GA

11d•Onsite

About The Position

The Corporate Operations Manager is responsible for the execution, coordination, and continuous improvement of Brio’s day-to-day operational functions across offices and corporate services. This role sits between hands-on operational support and strategic process ownership, ensuring that employees, systems, vendors, and offices operate efficiently, consistently, and in alignment with company standards. This role is full‑time, in the office 5 days a week and based in the Atlanta office and serves as the primary point of contact for all office‑related needs throughout the Brio footprint.

Requirements

Bachelor’s degree preferred, or equivalent experience in office operations, workplace services, or administrative leadership
5+ years of experience managing office operations, facilities, or workplace support in a professional or corporate environment
Experience working in a corporate office setting preferred
Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment, meeting competing deadlines with consistency and professionalism
Excellent in clear and effective communication with the ability to engage with a diverse range of stakeholders
Ability to translate ambiguity into structured processes and action plans.
Proven strengths in organization, attention to detail, and follow-through
Demonstrates curiosity, with a commitment to continuous improvement

Responsibilities

Oversee activities and operations of the office such as welcoming visitors, managing phone calls, and distributing mail/deliveries.
Coordinate building access, badges, FOBs, parking, gym access, visitor registration, and security requirements.
Oversee seating plans, desk assignments, and workspace utilization, particularly during periods of growth or high office occupancy.
Order and restock office food, beverages, and supplies, monitor inventory levels, and coordinate deliveries with approved vendors.
Coordinate office meetings and internal events, including room setup, catering, and technology support.
Draft clear, concise, and professional communications for employees, managers, vendors, and leadership.
Provide operational updates, guidance, and reminders to teams via email and Teams.
Maintain emergency preparedness documentation and office standards.
Coordinate the end-to-end setup of new office locations, ensuring all operational, vendor, IT, and workspace requirements are in place for successful occupancy.
Manage first-day logistics including workspace assignments, equipment, building access, and visitor registration.
Coordinate employee headshots and business card orders, including scheduling, vendor coordination, proof approval, and distribution.
Act as the operational contact for vendors providing office, facilities, and workplace services.
Review invoices for accuracy and coordinate coding and processing with accounting.
Support new vendor setup and maintain records and documentation.
Track recurring operational expenses and support reporting as needed.
Partner with IT to coordinate system access, hardware setup, and issue resolution.
Support troubleshooting for conferencing, collaboration tools, and office technology.
Communicate IT updates and required actions to employees.
Document and maintain SOPs, checklists, and operational workflows.
Maintain office calendars, planners, and recurring task schedules.
Capture meeting notes, action items, and decisions, and ensure follow-through across stakeholders.
Identify opportunities to improve efficiency, consistency, and scalability across operations.