Sr. Associate Computer OPS

McKesson•Montgomery, NY

8d•Onsite

About The Position

The Sr. Associate, Computer OPS helps keep warehouse and fulfillment operations running smoothly by monitoring order flow, supporting warehouse systems, analyzing reports, and resolving operational issues. This role works closely with operations, inventory, transportation, and customer service teams to maintain service levels, inventory accuracy, and customer satisfaction. This is a great opportunity for candidates with experience in warehouse operations, logistics, order management, inventory control, fulfillment, healthcare operations, or distribution center support.

Requirements

Typically requires 1+ years of related experience
High School Diploma or GED
1+ year of experience in warehouse operations, logistics, inventory control, order management, administrative support, or a related field
Experience using Microsoft Office, including Excel and Outlook
Experience reviewing reports and operational data
Strong organizational and recordkeeping skills
Strong written and verbal communication skills

Nice To Haves

Experience in a distribution center, warehouse, or fulfillment environment
Experience using Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), or similar operational software
Experience supporting inventory control or order management processes
Experience preparing operational, compliance, or regulatory reports
Experience troubleshooting operational equipment or system issues
Knowledge of logistics, transportation, or supply chain operations
Strong analytical and problem-solving skills

Responsibilities

Monitor order flow and ensure orders are released for processing on time
Investigate and resolve unreleased orders and operational exceptions
Track and coordinate resolution of problem orders to prevent service delays
Monitor warehouse systems and escalate technical issues when needed
Generate and distribute operational reports
Review reports to identify discrepancies, trends, and operational concerns
Prepare and maintain compliance and inventory-related reporting
Support warehouse operations through system monitoring and issue resolution
Perform basic troubleshooting for printers and operational equipment
Coordinate with internal support teams to resolve system and equipment issues
Communicate operational updates, risks, and service impacts to leadership
Partner with inventory, transportation, customer service, and warehouse teams to resolve issues
Maintain accurate records and documentation
Support continuous improvement initiatives that enhance service, efficiency, and productivity