Sr. Associate, Business Analyst, Operations

L3HHCM20•Hamilton, ON

2d•CA$76,000 - CA$96,000•Onsite

About The Position

L3HARRIS WESCAM Manufacturing/Repair Operations team is looking for a new member to drive the development and delivery of process and technical solutions. This role will be active in creating/implementing new business solutions, maintaining/improving all current business systems, and researching/implementing new technologies. This individual will play a hands-on role working with cross-functional teams to facilitate workshops, capture business requirements, create functional specifications and prepare gap analysis. As part of this role, you will become a subject matter expert of ERP system and key tools. This role will allow you to continue to develop your Business Analytics, Project Management and technical skills.

Requirements

Advanced user of Microsoft tools with an emphasis on DevOps, Excel, PowerBI, MS project, T-SQL, and Visio
Knowledge of Agile methodologies (certification would be considered an asset)
Excellent technical communication skills both verbal and written
Excellent organizational and planning/project management skills
Dynamic, resourceful and are known for sense of initiative (sense of urgency, innovative problem solver)
Ability to challenge the status quo and provide recommendations with supporting data
Understanding of business systems architecture
Ability to influence others, and get momentum for your ideas and direction
High energy, positive mindset, constantly focused on how to get better
Ability to learn and grow within a fast paced environment
Process mindset with the ability to spot variability
Strong facilitation skills, bringing together cohesive and highly engaged teams, with a focus on cross-functional problem solving (ex. 5 why, fishbone, cause map, etc.)
Strong presentation skills with the ability to easily explain technical concepts to a non-technical audience
Lean Six Sigma tool proficiency (Problem Solving, FPA, PFMEA, SPC, etc.)
Working knowledge or relational database management systems (MS SQL)
Good understanding of industry standards (AS9100, RFID, UID, etc…)
Project management designation not required but experience leading projects is an asset
Experience working with a Tier 1 ERP application
Business experience in Aerospace or Manufacturing/Repair environment using Product Data Management tools
Must be eligible to meet requirements for Controlled Goods Program (CGP)
Knowledge of ISO9000/AS9100 standards a plus
Green Belt certification or experience with lean processes an asset
Bachelor’s Degree and a minimum of 2 years of prior related experience.
Graduate Degree or equivalent with 0 to 2 years of prior related experience.
In lieu of a degree, minimum of 6 years of prior related experience.

Nice To Haves

Certification in Agile methodologies would be considered an asset
Project management designation not required but experience leading projects is an asset
Knowledge of ISO9000/AS9100 standards a plus
Green Belt certification or experience with lean processes an asset

Responsibilities

Lead new implementations and continuous improvement of existing business systems, processes and policies for manufacturing/repair operations
Lead/participate in workshops to gather requirements and convert into use case, training instructions and departmental practices
Effectively manage multiple priorities, development, testing, and troubleshooting tasks to meet critical project timelines
Analysis of data and identifying/implementing solutions derived
Accountable for compiling and generating monthly reports on operational metrics
Act as subject matter expert for aspects of Manufacturing Execution System, Enterprise Resource Planning Tools, and related applications for the Manufacturing/Repair Operations team
Create project business cases – by interfacing with the management team – to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables
Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users
Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation
Develop strong working relationships with Service and Production, Supply Chain, Materials, Quality, Planning and Finance teams
Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
Participate in System Integration testing and User Acceptance Testing with the business users to ensure high quality delivery of software updates and process changes
Provide status reports to the executive sponsor or other stakeholders as required
Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations