Sr Assistant to Deputy County Manager

County of Mecklenburg, NCCharlotte, NC
Onsite

About The Position

Our mission is to serve Mecklenburg County residents by helping them improve their lives and community. The County Manager’s Office is responsible for executing the policy decisions of the Board of County Commissioners and leading the County organization by overseeing the administration of County departments. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

Requirements

  • Minimum of four years of progressively responsible leadership experience and managing divisions, programs, and operations of a local government
  • Bachelor's degree in business, public administration or a related field
  • Combination of relevant education and relevant experience accepted
  • Principles, practices, and procedures of public human resources administration and management
  • Statistical concepts and methods
  • Federal legislation and court decisions concerning timekeeping, equal opportunity and affirmative action
  • Budgetary processes
  • Principles and techniques of modern office management and procedures
  • Leadership principles and practices
  • Organization change
  • Interpersonal/Human Relations
  • Strategic thinking
  • Effective communication
  • Build Partnerships: Identify opportunities and take action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
  • Facilitate Change: Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace
  • Gain Commitment: Use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans
  • Drive for results: Set high goals for personal and group accomplishment; use measurement methods to monitor progress toward goals
  • Strategic Decision Making: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values
  • Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization
  • Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role
  • Leading Through Vision and Values: Keeping the organization’s vision and values at the forefront of associate decision making and action
  • Leveraging Diversity: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; making the most effective use of the capabilities, insights, and ideas of all individuals
  • Proficient in various computer applications including Microsoft Office Suite

Responsibilities

  • Provide program/department area oversight and supervision and/or an enterprise-wide function.
  • Manage large-scale, enterprise projects that require collaboration and partnerships with various internal and external stakeholders on behalf of the County Manager's Office.
  • Manage day to day activities within a specific program/department or function.
  • Meet with program management/staff from assigned areas.
  • Represent the County Manager's Office in external stakeholder meetings and exercise independent discretion in decision making which impacts the County's operations.
  • Accountability for the successful ongoing management and compliance of County functions as well as the implementation of new initiatives in County departments or across the organization.
  • Assist the Deputy County Manager with the development and/or implementation of broad County plans, goals and objectives, performance measures and other strategic business functions.
  • Help direct the daily operations of the County government by providing guidance and direction to subordinate department heads and managers.
  • Represent executive leadership in cross-functional meetings, ensuring continuity, follow-through, and organizational accountability.
  • Identify emerging organizational or departmental needs and proactively recommend strategic solutions.
  • Ensure programs, services and systems support the County mission.
  • Research public policy issues and industry best practices, delivering clear, actionable insights to support informed leadership choices.
  • Assist managers with the formulation of division/department plans that support the broader County goals and objectives.
  • Discuss budget issues and developments with department heads and managers; and ensures budget amendments are appropriate, documented and support the County's goals and objectives.
  • Direct executive operations by balancing competing priorities, distilling complex information, and aligning efforts with organizational objectives.
  • Ensure human resources actions comply with state, federal and local regulations, and support County goals and objectives.
  • Perform a variety of administrative duties associated with supervising staff, to include hiring, assigning work, providing guidance and direction; evaluating performance, and taking disciplinary action as necessary.
  • Identify resources and staff needed to complete special projects and initiatives; develops project plan and schedule; directs committees, task forces and other parties assigned to special projects; provides status reports, study findings and recommendations; and oversees implementation of approved plans and initiatives.
  • Represent the County to local businesses, community organizations, citizen groups, and the general public and respond to inquiries and/or complaints from the general public that cannot be resolved by managers.
  • Serve as a member of the executive team making action/response decisions during emergencies.
  • Directly supervise division and/or department operations as dictated by vacancies and/or unique circumstances.
  • Develop executive briefings, talking points, and Board-ready materials that inform and guide strategic decisions.
  • Organize and facilitate portfolio leadership meetings by defining priorities, structuring agendas, and driving productive dialogue.
  • Support onboarding for executives and support staff to accelerate cross-functional integration and effectiveness.
  • Promote a culture of care that is grounded in accountability, collaboration, and strategic focus.
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