Sr. Architecture Governance Analyst

BlueCross BlueShield of Tennessee•Chattanooga, TN
•Remote

About The Position

BlueCross BlueShield of Tennessee is hiring a Sr. Architecture Governance Analyst to join its Strategy and Architecture team. The role supports how AI is evaluated, governed, and adopted across the organization. The analyst owns and evolves AI governance workflows, coordinates complex reviews and approvals, and brings together technology, procurement, compliance, and senior leaders to support effective oversight of AI technologies and AI-enabled solutions. The position will strengthen governance processes, connect them with related enterprise functions, and independently identify and drive improvements as AI adoption evolves. This is a remote, work-from-home position, primarily aligned to Eastern Time business hours, approximately 8:00 a.m.–5:00 p.m. ET. The final interview round will take place on-site in the Chattanooga, Tennessee office. Limited travel may be required. Sponsorship is not available.

Requirements

  • Bachelor's degree in a Computer Science-related field or equivalent work experience; equivalent experience is calculated as one year of technical experience for each year of college.
  • At least 5 years of experience in enterprise technology, product or program operations, governance, risk, procurement, portfolio management, business analysis, or a related field.
  • At least 3 years of experience leading or facilitating cross-functional governance, product, intake, prioritization, vendor review, or technology decision processes.
  • Experience performing technology governance and risk management, with the ability to translate requirements into practical workflows, decisions, and outcomes.
  • Demonstrated expertise establishing and improving governance processes that support policy adherence, transparent decisions, and accountable execution.
  • Ability to collaborate across functions to explain and operationalize technology, AI, procurement, risk, and governance requirements.
  • Excellent oral and written communication skills and business acumen to communicate complex technology, AI, procurement, policy, and governance topics to technical and nontechnical audiences.
  • Ability to facilitate structured discussions, synthesize diverse input, document decisions, resolve ambiguity, and drive closure without relying on direct authority.
  • Ability to manage roadmaps, backlogs, intake queues, action registers, dashboards, and supporting work-management tools.
  • Agile mindset and working knowledge of Agile or product management methodologies.

Nice To Haves

  • Experience with product management, Agile, governance, risk, procurement, architecture, responsible AI, or technology lifecycle practices is preferred.

Responsibilities

  • Develop, implement, and continuously improve governance processes, operating models, decision frameworks, supporting tools, standards, and escalation paths for enterprise technology, AI enablement, and vendor evaluation activities.
  • Organize and facilitate governance forums, advisory groups, and working sessions, managing intake, agendas, stakeholder participation, decision documentation, and action follow-up.
  • Coordinate reviews of technology, AI, and vendor-related initiatives across business, architecture, security, privacy, legal, compliance, procurement, and delivery stakeholders to support informed and timely decisions.
  • Maintain an integrated view of demand, priorities, dependencies, risks, decisions, and outcomes; translate stakeholder needs into prioritized requirements and process improvements.
  • Create and maintain playbooks, templates, training materials, and communications, and promote adoption of approved processes and capabilities.
  • Develop reporting, metrics, and management oversight practices to measure demand, adoption, value, process effectiveness, and risk, and support compliance with enterprise policies and standards.
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