Sr. Analyst, Telecom Expense Management (Puerto Rico)

RTX•Santa Isabel, PR

2d•Remote

About The Position

The Sr. Analyst, Telecom Expense Management will manage and optimize telecom expenses across the RTX enterprise network through the DEM expense management strategy. The Specialist will collaborate closely with provisioning teams, vendors, and internal business units to ensure accurate expense management, efficient processes, and effective cost controls. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Requirements

A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
Experience working with Excel and\or Office Database skills
2+ years of experience with Telecom Expenses Management and Financials
2+ years of experience working with SAP.

Nice To Haves

Experience working with Digital Expense Management
Experience working with DEM applications
In depth understanding of telecom terminology and services to set direction of RTX expense management strategy
Excellent verbal and written communication
Enforces methodology for review, audit and approve vendor payments
Conducts cost-benefit analysis to consolidate and streamline current and new operations
Strong problem-solving skills
Provides outstanding customer service skills to direct and indirect customers

Responsibilities

Ensures accuracy and expected DEM financial results
Coordinates reporting of expenses and variances monthly
Identifies monthly anomalies for accruals or correction
Identifies opportunities to cost reductions through service changes \ eliminations
Prepares DEM AOP for managed expenses and consults with budget owner and IT Finance
Coordinates and maintains enterprise Vendor Account Strategy for invoice processing and chargeback
Partners with DEM service provider, RTX Finance and telecom vendors to resolve billing and payment issues, outstanding credits and past dues
Partners with telecom vendors to ensure timely receipt of credits and charges as well as third party invoice processing
Assists the DEM team to troubleshoot orders, inventory payment issues with vendors
Adheres to and ensures methodologies follow DEM technical standards and strategies
Manages day-to-day project work and resolving of daily issues that arise