Sr Analyst, Supply Chain

T-Mobile•Jeffersonville, IN

2d•$68,400 - $123,400•Onsite

About The Position

The Sr Analyst, Supply Chain – Freight Operations at T-Mobile is responsible for managing end-to-end freight carrier relationships and operations to ensure reliable, cost-effective movement of devices and equipment across the supply chain. This role serves as the primary point of contact for carrier performance management, contract compliance, and freight optimization initiatives that directly support T-Mobile’s retail replenishment and new product introduction (NPI) launch strategies. The Sr Analyst partners with internal stakeholders across logistics, merchandising, and retail operations to ensure inbound and outbound freight programs are aligned with launch timelines, inventory requirements, and service level expectations. Through data-driven analysis and root-cause problem solving, this role drives continuous improvement in carrier performance, freight cost, and on-time delivery outcomes. The Sr Analyst plays a critical role in ensuring devices reach retail locations ahead of launch dates, mitigating risk associated with last-mile delivery failures and supply disruptions.

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Business, Supply Chain, Engineering, or Industrial Management (Required)
2-4 years Experience in supply chain management focusing on or more functional areas such as planning, fulfillment, vendor performance and operations (Required)
Business Analysis (Required)
Continuous Improvement Approach (Required)
Cross-Functional Project Management (Required)
Data Analysis (Required)
Performance Dashboards (Required)
Root Cause Identification (Required)
Strategic Thinking (Required)
Supplier Relationship Management (Required)
Supply Chain Analytics (Required)
Supply Chain Systems (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

2-4 years Experience in collaborating across teams building cross-functional relationships (Preferred)
2-4 years Experience in supporting large-scale projects aimed at cost savings and improving operational efficiencies (Preferred)
Certified Supply Chain Professional (CSCP) Certification from APICS that validates expertise in supply chain management and operations. (Preferred)
Supply Chain Management (CPIM) Certified in Production and Inventory Management (CPIM): Certification that demonstrates knowledge in production and inventory management, essential for planning and fulfillment roles within the supply chain. (Preferred)
Six Sigma Certification: Certification that indicates proficiency in using Six Sigma methodologies to improve operational efficiency and quality. (Preferred)

Responsibilities

Manages freight carrier operations including routing guide ownership across distribution centers, carrier scorecard creation and performance management, rate quote requests, claims management for non-parcel carriers, and freight audit setup and oversight with third-party audit partners
Owns Transportation Management System (TMS) business logic, rates, configuration updates, and operational load execution; manages weekly invoice submissions with general ledger and cost center assignments, monthly reclass of non-parcel carrier spend for Finance, and investigation of past-due carrier invoices
Coordinates high-value and complex freight movements including distribution center to distribution center transfers, end-of-month inventory balancing shipments, spare parts and network equipment shipments, and large-scale return freight from vendor partners; provides on-site transportation management support at T-Mobile’s network and device supply chain distribution centers in the Dallas area
Leads cross-functional freight coordination including Full Truckload (FTL) and Less-than-Truckload (LTL) shipments from device and collateral suppliers, inventory movement coordination across business units, loss mitigation programs for high-value return shipments, and new store kit shipment compliance to contractual standards of work
Drives process development and operational oversight across freight programs including standard operating procedure development for device freight, expedite approval management, tracking and tracing follow-up on high-value and time-sensitive shipments, new team member onboarding and development, and backup ownership of device reverse logistics operations