Sr Analyst - Strategic Planning & Operations
About The Position
American Express Global Commercial Services (GCS) is the leading payments issuer and partner for businesses of all sizes. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential—delivering world-class marketing that drives demand and deepens customer engagement across the customer lifecycle. To support GCSM’s continued evolution, we are establishing a Strategic Planning & Operations function to enable faster, more strategic, and more impactful marketing across the enterprise. This team will drive disciplined prioritization, increase transparency, and accelerate decision-making across GCSM. How will you make an impact in this role? As a Senior Analyst, Strategic Planning & Operations, you will support the planning, governance, and operational processes that enable effective decision-making across GCSM. You will play an important role in helping the team bring greater visibility, structure, and consistency to how marketing initiatives are prioritized, planned, and tracked. This role is ideal for a highly organized, analytical, and collaborative professional who enjoys solving problems, working across teams, and turning complex information into actionable insights. You will partner with stakeholders across Marketing, Product, Technology, and ECMX to support planning activities, prepare leadership materials, and drive operational excellence. Through thoughtful analysis and strong execution, you will help ensure GCSM can effectively align resources, manage priorities, and deliver meaningful business outcomes.
Requirements
- Highly organized, analytical, and collaborative professional
- Enjoys solving problems
- Enjoys working across teams
- Ability to turn complex information into actionable insights
Responsibilities
- Support the planning, governance, and operational processes that enable effective decision-making across GCSM.
- Help the team bring greater visibility, structure, and consistency to how marketing initiatives are prioritized, planned, and tracked.
- Partner with stakeholders across Marketing, Product, Technology, and ECMX to support planning activities, prepare leadership materials, and drive operational excellence.
- Ensure GCSM can effectively align resources, manage priorities, and deliver meaningful business outcomes through thoughtful analysis and strong execution.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
