Sr Analyst-Product Management
About The Position
The Senior Analyst, Savings Servicing Communications Product Management, will play a key role within the core team supporting our Consumer Savings products—the largest offering in the Banking portfolio, with over $120 billion in deposits. This individual will partner cross-functionally to develop, manage, and optimize customer servicing communications across channels and ensure alignment with customer needs, servicing priorities, and regulatory requirements, as the product continues to evolve. This role will also support major feature launches and ongoing compliance initiatives, in close collaboration with internal Deposits teams to drive consistency across products. With a focus on a critical customer experience touchpoint, this position offers a strong opportunity to contribute to the continued growth and success of the Savings portfolio.
Requirements
- Partner cross-functionally to develop, manage, and optimize customer servicing communications across channels.
- Ensure alignment with customer needs, servicing priorities, and regulatory requirements.
- Support major feature launches and ongoing compliance initiatives.
- Collaborate with internal Deposits teams to drive consistency across products.
Responsibilities
- Develop, manage, and optimize customer servicing communications across channels.
- Ensure alignment with customer needs, servicing priorities, and regulatory requirements.
- Support major feature launches and ongoing compliance initiatives.
- Drive consistency across products in collaboration with internal Deposits teams.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
