Sr Analyst, Operations Strategy

CVS Health•Work At Home-Texas, TX

1d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health Location / Logistics: Remote position in US with some travel required. Develops and executes the operational strategy for Signify Health’s National Traveler Program, ensuring a highly mobile clinician workforce is strategically deployed to meet nationwide demand. This role focuses on optimizing traveler utilization, streamlining the logistics of mobile clinician placement, and aligning traveler capacity with high-priority market needs to drive overall organizational growth.

Requirements

Advanced problem-solving and decision-making skills, specifically regarding the logistical complexities of a national workforce.
Ability to translate complex geographic demand data into actionable deployment plans.
Strong communication skills to manage expectations across multi-functional corporate teams and remote field clinicians.
3–5 years in Operations Strategy, Workforce Planning, or Program Management (experience with mobile/traveling workforces is a plus).
Excel - Candidates should be comfortable using intermediate to advanced functions (e.g., VLOOKUP/XLOOKUP, Pivot Tables, Index/Match)
Google Workspace Proficiency: Ability to utilize the Google Suite (Sheets, Docs, Slides) for cross-functional collaboration
PowerBI & Data Visualization: Should possess basic skills in PowerBI to assist in delivering regular reporting on performance metrics

Nice To Haves

Bachelor's degree preferred, or specialized training/relevant professional qualification in Operations, Healthcare Administration, or Logistics
Ability to utilize AI tools such as Gemini, Cursor etc

Responsibilities

Develops and implements the National Traveler operations strategy, ensuring mobile clinician deployment is aligned with organizational coverage goals and client volume requirements.
Conducts routine research into travel healthcare industry benchmarks and best practices to ensure the program remains competitive in attracting and retaining high-quality mobile clinicians.
Delivers regular reporting on Traveler-specific performance metrics, highlighting trends in utilization, cost-to-serve, and geographic impact to keep stakeholders informed of program health.
Identifies opportunities to streamline traveler workflows—from licensing and credentialing across state lines to travel logistics—reducing operational friction and "time-to-market."
Utilizes data to identify key performance indicators (KPIs) that evaluate the ROI and operational effectiveness of the traveler pool compared to local clinician networks.
Partners with Recruiting, Credentialing, and Finance to develop strategic initiatives that support the rapid scaling and movement of clinicians to high-need regions.
Develops complex demand models and travel scenarios to forecast the headcount and "travel levers" needed to mitigate coverage gaps in emerging or underserved markets.
Identifies areas of concern regarding traveler retention or market saturation and recommends corrective actions to ensure a sustainable and scalable mobile workforce.
Serves as the subject matter expert for National Traveler operations, encouraging best-practice sharing across the broader Operations and Network teams.