Sr. Analyst, IT Quality Assurance

CIBC•Toronto, ON

2d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As a member of CIBC’s team, the Senior Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The role utilizes a solid understanding of business dynamics to define and document criteria for testing and present results following the defined testing methodology. The Senior Analyst, IT Quality Assurance troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role uses judgement and autonomy on day-to-day tasks, exercising considerable latitude in analyzing and resolving complex problems during test execution, or escalating issues and concerns. The role proactively addresses problems within the scope of responsibility and identifies areas for improvements. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Experience for at least 2-3 years in Software Testing Life Cycle - Agile or Waterfall methodologies, QA approaches, Tools, Techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
Degree/diploma in Computer Science, Computer Engineering, Mathematics or similar.
Strong analytical and problem-solving skills.
Critical thinking skills help to inform your decision making.
Ability to communicate detailed information in an impactful way.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

Responsibilities

Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements.
Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources
Respond to client's inquiries and requests, providing professional high quality customer service for the assigned portfolio to ensure client satisfaction.
Liaise and interact with clients as part of the daily management of your portfolio technology to support objectives or address issues
Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.
Monitor project adherence to quality standards and track/provide progress testing status reporting as needed.
Adhere to CIBC’s processes through all phases of the software development life cycle-ensure test activities are compliant to test standards.
Recognize, anticipate, and resolve testing activities challenges during the testing life cycle.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program.
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.