Sr. Analyst, Implementation

Accuity

3d•Remote

About The Position

The Senior Implementation Analyst serves as a key operational and client-facing partner during the onboarding and implementation of new healthcare clients. This role supports implementation planning, stakeholder coordination, project tracking, and go-live readiness in partnership with Implementation Directors, operational leaders, technical teams, and client stakeholders. The Senior Implementation Analyst helps deliver a high-touch implementation experience by keeping complex projects organized, proactive, and aligned across internal and external teams.

Requirements

2+ years’ experience working in healthcare revenue cycle, HIM, CDI, coding, healthcare operations, healthcare IT, or implementation or project coordination environments required.
Strong client-facing communication skills with the ability to remain calm, professional, and solution-oriented during high-pressure or challenging situations.
Exceptional organization and time management skills with the ability to manage multiple priorities simultaneously.
Proactive mindset with strong follow-through and the ability to anticipate next steps and move work forward independently.
Comfort working across multiple stakeholder groups and seniority levels, including customer leadership teams and executive stakeholders.
Proficiency with Microsoft Office applications, including Teams, Excel, Word, PowerPoint, and SharePoint.
Collaborative, team-first approach with a willingness to support others and contribute wherever needed.

Nice To Haves

Bachelor’s degree in business, Healthcare Administration, Health Information Management, Information Technology, or a related field preferred.
RHIA, RHIT, CCS, CDIP, PMP, or other healthcare or project management certification preferred.
Experience supporting healthcare implementations, operational onboarding, or cross-functional project delivery initiatives preferred.
Familiarity with healthcare EMR or encoder platforms such as Epic, Cerner, Meditech, Solventum (3M), or Optum strongly preferred.
Experience with workflow mapping or process documentation tools such as Visio preferred.

Responsibilities

Coordinate and manage implementation activities for new healthcare client onboarding projects in partnership with Implementation Directors and operational leaders.
Maintain project plans, timelines, trackers, and implementation documentation to keep projects on schedule and stakeholders aligned.
Track implementation risks, overdue tasks, and operational issues proactively; escalate concerns and drive follow-up before they become blockers.
Support implementation and go-live activities across healthcare technology platforms, including Epic, Cerner, Meditech, Solventum (3M), and Optum environments.
Schedule and facilitate internal and client-facing meetings using Microsoft Teams, including agenda preparation, action item tracking, and detailed meeting recaps.
Serve as a liaison between Accuity teams and client technical or access management teams to coordinate EMR access, remote connectivity, and user provisioning.
Partner cross-functionally with Operations, HIM, CDI, Coding, technical teams, and customer stakeholders to support a seamless implementation experience.
Communicate professionally and confidently with stakeholders at multiple levels, including client leadership and executive teams.
Assist with workflow documentation, process design, SharePoint project sites, Microsoft Teams channels, and implementation support materials for clients and internal teams.
Help ensure implementation activities are documented clearly and executed consistently across projects.
Support operational readiness by coordinating follow-up actions, maintaining organized records, and reinforcing project accountability.
Perform additional responsibilities as needed to support implementation activities, client onboarding, and organizational goals.