Sr Analyst, Digital Content

The Home Depot•Atlanta, GA

5d•Onsite

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: As the Senior Analyst, Digital Content, you will be the driving force behind digital content on homedepot.com. You will lead a team of data coordinators to ensure that all product information is accurate, complete, and optimized for our website. This role is crucial for maintaining content quality and improving the customer experience.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Nice To Haves

Experience in leading a team.
Mentoring, managing, and developing offshore personnel is a plus.
Demonstrated success in process optimization and the proactive identification of opportunities for optimization to drive operational efficiency.
Proficiency in data analysis, with the ability to derive actionable business insights from complex metrics and trends.
Experience in building and managing strategic road mapping initiatives to achieve long-term business goals.
Strong cross-functional partnership skills, with the ability to collaborate effectively across diverse business and technical teams.
Proven ability to troubleshoot, navigate, and manage operations within complex systems and enterprise-level architectures.
A proactive, self-driven development mindset with a consistent track record of continuous learning and skill acquisition.

Responsibilities

Lead a team: Guide and manage a team of offshore data coordinators.
Optimize processes: Create, implement, and optimize processes for collecting, updating, and maintaining digital content using data driven decisions.
Cross-functional partnership: Partner with brand advocates and other internal teams to coordinate the collection and updating of digital content.
Ensure data integrity: Oversee the content lifecycle, from gathering to maintenance, and troubleshoot data issues with cross-functional technology teams.
Attend Merchant meetings and identify and facilitate digital content requests as a result of thereof
Manage relationship between Merchants and the website www.homedepot.com as it pertains to product introduction, maintenance, or enhancements
Facilitate new program development as new programs and services are identified by Merchants
Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve
Coordinate and ensure appropriate reporting is in place and identify any performance issues
Partner with internal and external organizations to identify training needs; be prepared to deliver training when/if needed