Sr Analyst, Digital Analytics
CVS Health•Woonsocket, RI
•$46,988 - $112,200
About The Position
The Senior Analyst - Omnichannel Analytics helps CVS understand how customers interact across digital, retail, and pharmacy channels. This role turns complex data into clear insights that improve customer experience, personalization, and business results. You will work closely with partners across analytics, product, and technology.
Requirements
- 3+ years experience in data analysis or analytics roles
- Background in using SQL, Python, Snowflake, or similar analytical tools
- 3+ years of experience delivering insights that drive business decisions
- Proficiency in building Tableau dashboards
- Knowledge in developing or supporting data‑driven strategies
Nice To Haves
- Experience working in an omnichannel or customer analytics environment
- Strong quantitative and problem‑solving skills
- Experience with statistical or advanced analytics techniques
- Proficiency in Excel and PowerPoint for analysis and presentations
- Background in working with large or cloud‑based data platforms
Responsibilities
- Analyze customer and business data to identify trends, drivers, and opportunities that improve engagement and performance
- Build and maintain core data assets, dashboards, and reporting tools in partnership with engineering and analytics teams
- Translate business questions into clear analytical approaches and actionable recommendations
- Present insights and recommendations to leaders in a clear, concise way
- Support optimization of customer journeys across eCommerce, retail, and digital pharmacy experiences
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
