Sr Analyst Commercial Operations

Clearwater Paper Corporation•Spokane, WA

1d•Remote

About The Position

This role serves as a strategic business partner to the commercial organization, leading commercial operations, advanced analytics, and governance of key pricing, customer, rebate, freight, and master data processes. Drives data integrity, reporting excellence, and process optimization across business systems while transforming complex data into actionable insights that support decision-making and commercial strategy execution. As a subject matter expert, this position collaborates closely with sales, finance, supply chain, customer service, and other cross-functional teams to enhance business performance, streamline operations, and ensure effective execution of commercial objectives.

Requirements

Bachelor's degree in related field required. May consider equivalent work experience in lieu of degree
5+ years of experience in commercial operations, sales operations, business analytics, or related functions
2+ years of experience with pricing administration, rebate management, master data and commercial analytics
Advanced proficiency in Excel and data analysis tools used for reporting, modeling, and business decision support
Proficiency with ERP, CRM, reporting, and commercial operations systems, with the ability to quickly learn and optimize new technologies and processes (i.e. Elixir, CRM/SalesTrackR, Candesce, EdiStok)
Travel <10%

Responsibilities

Develop and deliver advanced reporting, dashboards, and analytics that provide actionable insights into sales performance, revenue, pricing, inventory, order activity, customer profitability, and commercial effectiveness
Analyze commercial and operational data to identify trends, risks, opportunities, and performance drivers, providing recommendations to sales leadership
Lead complex ad hoc analyses and business modeling efforts to support strategic planning, pricing decisions, customer initiatives, and operational improvements
Investigate data and report discrepancies, determine root causes, and drive timely resolution to minimize business impacts
Support audit activities through preparation of accurate reporting, documentation, and analytical evidence
Serve as a trusted advisor to commercial leadership by translating data into strategic recommendations that drive business outcomes
Govern commercial pricing, freight, customer agreements, payment terms, rebates, and Commercial Information Request (CIR) processes to ensure compliance, accuracy, and timely execution
Lead rebate administration activities including validation, calculation, reporting, approval management, and payment processing
Manage commercial master data, customer setup, routing, pricing, product configurations, and related system data to ensure accurate execution and reporting
Establish and monitor controls, documentation, and governance standards to maintain data integrity, consistency, and compliance across commercial systems
Serve as a primary escalation resource for complex commercial operations issues and partner with relevant teams to resolve issues and improve processes
Identify and implement process improvements, automation opportunities, and system enhancements that increase efficiency, scalability, reporting capabilities, and data quality
Serve as the commercial operations subject matter expert for systems, processes, reporting, and business data
Build strong partnerships across functions to achieve commercial objectives and resolve complex operational, data, and customer-related issues
Influence stakeholders through insights, recommendations, and data-driven solutions that support business decision-making
Deliver training, guidance, and knowledge-sharing while championing process governance, standardization, and continuous improvement
Other duties as assigned.